Mumbai Maharashtra Work Type Full Time Our Mission Fuel customer growth through meaningful intelligent and safe user-to-user and now user-to-agent engagement CometChat Overview CometChat is a full-stack conversational platform built to unify every layer of interaction bringing together real-time conversations chat messaging voice and video AI Agents moderation notifications and analytics in one modular developer-first solution Our company has seen rapid growth thanks to several market validations including our participation in Techstars Boulder Accelerator in 2019 followed by investments from experienced investors such as iSeed Ventures Range Ventures Silicon Badia and Matchstick Ventures CometChat raised a Series A round from Signal Peak Ventures bringing our total funding to 16M We believe the interface of the future is conversation not clicks Every app will soon have an AI layer that s as native as text messaging today That s why we re building the infrastructure for the world s AI-powered conversations from human-to-human to human-to-agent to multi-party collaboration with AI in the mix From AI onboarding assistants that get users productive in minutes to copilots that perform complex workflows in-app to intelligent moderators that protect and guide communities in real time our AI Agent platform makes it all possible With CometChat s ready-to-use UI kits powerful SDKs and our Full Stack AI Agent Platform product teams across startups and enterprises can launch safe scalable and smart in-app interactions faster than ever CometChat s Products Real-Time Conversations Platform - 1 1 group and broadcast messaging plus voice video calling with rich media pre-built UI kits SDKs APIs and enterprise-grade moderation hooks Full Stack AI Agent Platform - Build connect and launch conversational AI agents copilots and chatbots with agent-ready UI intelligent guardrails workflow orchestration RAG support and deep analytics Whether customers bring their own agent or use ours we enable safe contextual and engaging interactions across web and mobile Shared Services Moderation Engine - Context-aware multilingual and media moderation with automated fallback handling Notifications Engine - Smart delivery across Push Email SMS with personalization rules Analytics Insights - From message engagement to agent performance metrics Where We Make an Impact Our AI-powered solutions transform engagement across industries Social Communities - AI Agents that foster inclusion safety and vibrancy Marketplaces - Conversational shopping assistants and fraud prevention baked in Events - Large-scale moderation that keeps interactions smooth for thousands Telemedicine - AI triage and privacy-safe patient-provider communication Dating Apps - Smart conversation starters and scam prevention for better matches SaaS - In-app copilots that perform both front-end and back-end actions Fintech - Compliance-ready messaging with automated risk checks Education eLearning - Instant tutoring safe peer interaction and Q A via AI Gaming - Real-time in-game companions hints and engagement prompts Why Join Us Now We re at the tipping point where AI becomes a native part of every conversation At CometChat you ll help shape a future where users can talk to their apps as naturally as to a friend where agents think reason act and collaborate with humans in real time You won t just be joining a product team you ll be building the standard for AI interaction layers agent-aware UI intelligent guardrails rich actions libraries and multi-party collaboration between people and AI If you want to help define how the next billion users will communicate and push the boundaries of what s possible in real-time AI-powered engagement we d love to work with you Join us to build where AI meets human connection Position Overview Priorities The Quality Assurance Engineer Manual will be responsible for maintaining high standards in delivering a quality product Work involves closely working with the Product and collaborating with the Engineering team to bring in clarity and raise the bar in assuring and maintaining the quality of the product Primary responsibility would be Reviewand analyse system specifications Work with cross-functional teams to ensure quality throughout the software development life cycle Collaborate with Engineers to develop effective strategies and test plans Create acceptance criteria for the stories in the sprint Execute test cases manual and automated and analyse results Report bugs and errors in the development teams Conduct post-release post-implementation testing Work Location In Office Chembur Mumbai Prioritized Experiences and Capabilities Proven experience as a Quality Assurance Tester or similar role Familiarity with Agile frameworks and regression testing is a plus Should be imaginative in listing out test scenarios test cases use cases etc Should have experience in testing web API and mobile platforms performance testing will be advantageous Should be from a computer IT Background in terms of education Should have knowledge of software development and testing methodologies Should have good oral and written communication skills Experience in agile and QA methodology Attention to detail Analytical mind and problem-solving aptitude Strong organizational skills Here are the values that act as a guardrail of our execution culture Go above and beyond for the customer We are obsessed with ensuring every customer is taken care of no matter how big or small they are We truly believe their problems are our problems and will stop at next to nothing to see them succeed Be relentless Never stop innovating Be relentless in trying new things and improving our product Challenge the status quo embrace learning curves and don t be afraid to fail Focus on the outcome and everything else will fall into place Be curious Practice empathy Anticipate customer needs and solve them before they get there If you don t understand something ask questions and learn Have fun Laugh Be positive and kind Make people feel valuable Life is too short to not spend time doing what you love with folks you enjoy being around Interview Process Our goal is to make sure you have the chance to get to know CometChat as we learn more about you Through a series of conversations with CometChat s founders and key stakeholders we ll want to learn more about your strategic and functional expertise and your passion We hope that you ll bring questions and ideas to each conversation and suggest ways that we can get to know you and your capabilities better