Summary A results-driven professional ith a strong background in customer service direct sales and analytical service planning across North and West India Leveraging high-profile management skills to enhance product utility and contribute to organizational growth Proven ability to bridge customer needs with strategic business goals ensuring high customer satisfaction and continuous product improvement Key Responsibilities Responsibilities - Direct Lead customer service and direct sales support for major clients in North and West India including GCMMF RCDF MPCDF Mother Dairy and other public private sector clients Manage Annual Maintenance Contracts AMC across PAN India with direct responsibility for the North Region Serve as Support Lead for Installed Analytical Division Oversee service planning and execution for the Analytical Division Coordinate spares stock planning and support for the Analytical Division Drive sales activities in the West Region Additional Responsibilities Act as a liaison between customers and management to ensure seamless communication and service delivery Provide strategic input for the enhancement of new and existing products Maintain a high customer satisfaction ratio through proactive service and support As per Identify and pursue new business opportunities Build and maintain relationship with customers Conduct sales meetings and presentations Achieving sales targets Provide sales forecasts and reports ADD KRA KPI Sales Strategy Development Develop and implement sales strategies to achieve sales goals Client Relationship Management Build and maintain strong relationships with existing clients and identify and cultivate new client opportunities Sales Target Achievement Meet or exceed sales targets and quotas Lead Generation Identify and generate new sales leads through various methods including networking cold calling and lead generation techniques Sales Reporting Prepare regular sales reports and present them to management Job Types Full time Permanent Pay 25 000 00 - 45 000 00 per month Advantages Cell phone reimbursement Commuter assistance Flexible schedule Internet reimbursement Life insurance Provident Fund Education Diploma Preferred Experience B2B sales 3 years Preferred Electronics sales 3 years Preferred B2B Marketing 2 years Preferred Language English Preferred Location Patna Bihar Preferred Willingness to travel 75 Preferred Work Location Remote Speak with the employer 91 (phone hidden)