Job Role Business Development Executive Location Mumbai CTC 4 - 6 lpa Negotiable based on experience Job Summary We are actively seeking an analytical and technically proficient specialist to manage maintain and continuously optimize our core Customer Management System and integrated marketing automation tools This pivotal role executes targeted campaigns and enhances the complete end-to-end customer journey Success is dependent on robust technical and analytical skills proficiency with Advanced Excel excellent communication and demonstrated client coordination experience to ensure conversions and full alignment across the organization Key Responsibilities The specialist will drive platform usage and customer insights through the following core duties Campaign Management Design launch and optimize automated marketing and email campaigns using the platform s tools Journey Optimization Map and refine the full Customer Lifecycle and Journey from onboarding through renewal and upsell to ensure a cohesive experience Cross-Functional Coordination Coordinate effectively with Sales Marketing and Customer Support teams to align platform strategies with broader business goals Training Provide training and documentation to internal stakeholders on platform best practices and system features Reporting Develop and maintain robust reporting dashboards on critical KPIs including retention engagement and conversion rates Requirements 2-5 years of professional experience in sales marketing operations data analytics or platform administration Technical Proficiency Mandatory high proficiency with Advanced Excel for complex data interpretation and reporting and familiarity with marketing automation tools Soft Skills Proven client coordination experience and excellent verbal and written communication skills are essential for training and stakeholder collaboration Flexibility Must demonstrate the ability to manage multiple projects simultaneously and possess a readiness to travel as required for team alignment and strategic initiatives Job Type Full-time Application Question s How many years of experience do you have using Vlookup HlookupinExcel Mandatory What is your current CTC Mandatory What is your notice period Mandatory Work Location In person

📌 Business Development Executive (bde) (Maharashtra)
🏢 DigiRecruitx
📍 Maharashtra