JLL supports the Whole You personally and professionally Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients We are committed to hiring the best most talented people in our industry and we support them through professional growth flexibility and personalized perks to manage life in and outside of work Whether you ve got deep experience in commercial real estate skilled trades and technology or you re looking to apply your relevant experience to a new industry we empower you to shape a brighter way forward so you can thrive professionally and personally Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients We are committed to hiring the best most talented people in our industry and we support them through professional growth flexibility and personalized benefits to manage life in and outside of work Whether you ve got deep experience in commercial real estate skilled trades and technology or you re looking to apply your relevant experience to a new industry we empower you to shape a brighter way forward so you can thrive professionally and personally What this job involves The Assistant Post Facilities Manager will be responsible for People Management including vendor management Provide coaching and direction to team to develop and sustain a high quality well-motivated team provide oversight and management to the team as a backup for the Post Facilities Manager Drive staff morale trust and work ethic amongst site team by fostering an environment that supports teamwork cooperation and performance excellence Assist in mentoring and enabling Training and Development of team members Manage multiple vendors including hard and soft skills to deliver services on time and within budget Assist the JLL Procurement Team in the vendor procurement processes in accordance with agreed Commonwealth procurement rules as well as JLL s procurement best practices Achieve Key Performance Indicators and Service Level Agreement targets Client Stakeholder ManagementDeliver excellent customer service to meet client s onsite expectations Build and develop effective relationships with the Posts key stakeholders and be demonstrate comfort working across all levels Monitor procedures to ensure service delivery meets contractual obligations and standards and client expectations Finance and Commercial ManagementEnsure that the site s financial operations are meeting targets and control requirements Assist and monitor financial processes to ensure account payable procedures are followed at all times Ensure that all contracts are professionally delivered at the right cost and in line with the JLL Code of Ethics Monitor expiry of contracts and initiate re-procurement if needed Continually assess contracts to ensure best value delivered to the client Health and Safety ManagementThis role has the responsibility and duty of care to work safely taking reasonable care to protect their own health and safety and that of fellow workers contractors and visitors ensuring they comply with the requirements of the health and safety guidelines policies and rules Review contractor Safe Work Method Statements SWMS prior to works being undertaken on site Site Operations ManagementImplement Industry Best Practice operations Assist and monitor to ensure all building procedures and performance measures are maintained at all times Ensure all Critical Environment CEM requirements are met Seek ways to reduce costs and improve operational standards Oversee site cleanliness and provide direction to cleaning staff to ensure spaces are kept clean and tidy Assisting in the management of leased residential properties and building and maintaining internal and external stakeholder relationships Organize specialty cleaning as required Implement and sustain good work order management resulting good KPIs 24 7 emergency call support and site attendance as and when required Risk ManagementEnsure the JLL Operational Risk Management ORM program is implemented and maintained Support the implementation and monitoring of disaster recovering and business continuity plans Follow established escalation procedures and incident reporting procedures Adhere to JLL s business conduct by ensuring compliance with the firm s guidelines procedures and strategies If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements below We re interested in getting to know you and what you bring to the table Personalized benefits that support personal well-being and growth JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health About JLL - We re JLL a leading professional services and investment management firm specializing in real estate We have operations in over 80 countries and a workforce of over 102 000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility That s why we re committed to our purpose to shape the future of real estate for a better world We re using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities Our core values of teamwork ethics and excellence are also fundamental to everything we do and we re honored to be recognized with awards for our success by organizations both globally and locally Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is significant to who we are today and where we re headed in the future And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together