Overview The Ad Ops Coordinator ensures flawless compliant campaign execution from kickoff through completion safeguarding tracking integrity and delivering timely accurate reporting Acting as the central communicator across clients Account Management Sales Engineering and partner networks this role proactively troubleshoots broken tracking links browser-extension integrations and coupon feeds to resolve issues quickly and prevent recurrence By reconciling incomplete assets and information upholding SLAs and contractual commitments and communicating clearly and responsively the Ad Ops Coordinator drives client satisfaction and retention turning operational excellence into measurable business impact Prodege A cutting-edge marketing and consumer insights platform Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands marketers and agencies uncover the answers to their business questions acquire new customers increase revenue and drive brand loyalty product adoption Bolstered by a major investment by Great Hill Partners in Q4 2021 and strategic acquisitions of Pollfish BitBurst AdGate Media in 2022 Prodege looks forward to more growth and innovation to empower our partners to gather meaningful rich insights and better market to their target audiences As an organization we go the extra mile to Create Rewarding Moments every day for our partners consumers and team Come join us today Primary Objectives End-to-End Campaign Trafficking QA - Collect assets validate specs configure tracking pixels UTMs postbacks and launch on time with zero critical errors Tracking Integrity Issue Resolution - Monitor links browser-extension integrations and coupon feeds troubleshoot discrepancies quickly document fixes and prevent recurrence Stakeholder Communication Workflow Coordination - Serve as the central point across Sales Account Management Engineering and partners uphold SLAs provide clear status updates and escalate risks promptly Client Service Performance Reporting - Respond to client inquiries swiftly meet contractual obligations and deliver accurate on-schedule reporting that drives satisfaction and retention Qualifications - To perform this job successfully an individual must be able to perform each job duty satisfactorily The requirements listed below are representative of the knowledge skill and or ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Detailed Job Duties typical monthly weekly daily tasks which support the primary objectives Troubleshoot broken tracking links browser extension integration and online coupon feeds Identify reconcile and resolve discrepancies of incomplete information or assets Be the central communicator between all stakeholders taking campaigns from inception through completion and successfully reporting results Work cross departmentally for issue resolution when needed Deliver great customer service and maintain high client satisfaction levels Respond to client inquiries in a timely manner What does SUCCESS look like Customer Client Satisfaction Ensuring that clients are satisfied with the company s products or services is essential High customer satisfaction can lead to client retention and positive referrals which are indicators of a successful account manager Communication and Responsiveness Being accessible responsive and effectively communicating with clients can be a significant factor in success Good communication helps address client needs and concerns promptly Contractual Agreements Ering that the terms of contracts are met and that the client is satisfied with the delivered services is a critical aspect of success The MUST Haves ex job cannot be done without these skills education experience certifications licenses One or more 1 years relevant experience at interactive agency or equivalent Superior verbal and written communication skills Must be detail oriented and possess strong analytical skills Excellent organization and project management skills Ability to think creatively Thrive in a fast-paced setting Works well independently and in a team environment Must have superior prioritization and multitasking skills The Nice to Haves preferred additional skills education experience certifications licenses BA BS degree preferred Strong understanding of digital advertising solutions i e video media or performance and revenue ecosystem preferred

📌 Ad Operations Coordinator (Haryana)
🏢 Prodege India Private
📍 Haryana