We are looking for a highly motivated and enthusiastic Customer Service Executive to handle inbound and outbound support for students enrolling in our UK-based online courses The role requires excellent communication skills empathy and a strong desire to help learners succeed Key Responsibilities Manage inbound queries via phone email and chat from UK students Guide potential learners through course features pricing and enrollment steps Resolve post-enrollment queries related to course access schedules and technical support Maintain accurate records in CRM and ensure timely follow-ups Coordinate with internal departments for issue resolution Contribute to a positive customer experience and drive student satisfaction Key Requirements Minimum 1 year of experience in customer service preferably in EdTech or international process Excellent verbal and written communication in English Strong interpersonal and problem-solving skills Comfortable working in a fast-paced target-driven environment Prior experience in handling UK or international customers is a plus Basic MS Office and CRM usage knowledge Perks Benefits Fixed UK shift with weekends off Opportunity to work with a global education brand Friendly and supportive team culture Performance bonuses and incentives Growth path into student advisory or academic coordination roles INTERESTED CANDIDATES CAN ONLY WHATSAPP DO NOT CALL Job Type Full time Pay 20 000 00 - 45 000 00 per month Application Question s Are you comfortable with UK Process 1 00 PM to 10 30 PM Can you manage your own transportation Work Location In person Speak with the employer 91 (phone hidden) Expected Start Date 03 08 2025

📌 International Customer Support (Uttar Pradesh)
🏢 Infinite Web Marketing
📍 Uttar Pradesh