ZS is a place where passion changes lives As a management consulting and technology firm focused on improving life and how we live it we transform ideas into impact by bringing together data science technology and human ingenuity to deliver better outcomes for all Here you ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients caregivers and consumers worldwide ZSers drive impact by bringing a client-first mentality to each and every engagement We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business Bring your curiosity for learning bold ideas courage and passion to drive life-changing impact to ZS We are seeking a skilled Associate Consultant to join our Learning team to manage end-to-end learning operations ensuring seamless functioning of our Learning Management System LMS and Learning Experience Platform LXP This role requires strong technical acumen vendor management expertise and the ability to collaborate with multiple stakeholders to deliver an exceptional learning experience What you ll do Learning Operations Management Oversee day-to-day LMS and LXP learning operations and ensure smooth execution of learning programs Must have strong understanding of learning program lifecycle LMS LXP Administration Oversee the administration and optimization of the Learning Management System LMS and other learning technologies involving vendor management and new system implementations Vendor Management Coordinate with external learning partners for content integration compliance and service delivery Reporting Analytics Generate and analyze learning reports to track engagement completion rates and effectiveness Must have valuable excel skills and experience with working Power BI Stakeholder Engagement Lead conversations with internal stakeholders to understand requirements and provide solutions IT Coordination Work closely with IT teams to ensure system functionality troubleshoot issues and manage tickets effectively Problem-Solving Apply logical thinking to resolve technical and operational challenges promptly Supervisory Responsibilities Guide and support junior team members ensuring adherence to processes and quality standards System Management Lead system audits and test cycles to ensure efficiency and accuracy What you ll bring Proven experience in Learning Operations and LMS LXP management Strong understanding of system integrations and troubleshooting Experience in vendor management and working with third-party learning partners Excellent reporting and analytical skills Strong stakeholder management and communication skills Ability to coordinate with IT teams for technical resolutions Supervisory experience with the ability to mentor and lead Bachelor s degree in HR Education Technology or related field 6-8 years of experience in learning operations or similar roles Familiarity with popular LMS LXP platforms and integration tools How you ll grow Cross-functional skills development custom learning pathways Milestone training programs aligned to career progression opportunities Internal mobility paths that empower growth via s-curves individual contribution and role expansions Hybrid working model ZS is committed to a Flexible and Connected way of working ZSers are onsite at clients or ZS offices three days a week Combined flexibility to work remotely two days a week is also available The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections Perks Benefits ZS offers a comprehensive total rewards package including health and well-being financial planning annual leave personal growth and professional development Our robust skills development programs multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member We are committed to giving our employees a flexible and connected way of working A flexible and connected ZS allows us to combine work from home and on-site presence at clients ZS offices for the majority of our week The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections Travel Travel is a requirement at ZS for client facing ZSers business needs of your project and client are the priority While some projects may be local all client-facing ZSers should be prepared to travel as needed Travel provides opportunities to strengthen client relationships gain diverse experiences and enhance professional growth by working in different environments and cultures Considering applying At ZS we honor the visible and invisible elements of our identities personal experiences and belief systems the ones that comprise us as individuals shape who we are and make us unique We believe your personal interests identities and desire to learn are integral to your success here We are committed to building a team that reflects a broad variety of backgrounds perspectives and experiences about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive If you re eager to grow contribute and bring your unique self to our work we encourage you to apply ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law To complete your application Candidates must possess or be able to obtain work authorization for their intended country of employment An on-line application including a full set of transcripts official or unofficial is required to be considered NO AGENCY CALLS PLEASE Find Out More At

📌 Senior Human Resources Associate - Learning (Gurugram)
🏢 Leading
📍 Gurugram