The Customer Care Executive will serve as the first point of contact for customers seeking assistance support and information about the company s products or services The role is focused on providing a high level of customer service resolving customer issues and ensuring customer satisfaction through timely and effective communication The ideal candidate will be personable detail-oriented and able to work in a fast-paced setting while handling a wide variety of customer inquiries Customer Support Respond to customer queries via phone email live chat or social media in a timely and professional manner Provide accurate information regarding products services orders policies and procedures Resolve customer issues or complaints by identifying the problem and providing appropriate solutions Assist customers with troubleshooting technical issues if applicable and escalate to relevant departments if necessary Product Knowledge Stay updated on company products services promotions and policies to provide accurate and relevant information to customers Communicate any changes or new product offerings to customers in an engaging and informative manner Build and maintain positive relationships with customers to foster customer loyalty Handle customer feedback and follow up on issues that require further attention or resolution Actively listen to customers to understand their needs and provide personalized assistance Address and resolve customer complaints issues or inquiries in a professional and courteous manner Maintain a calm and empathetic approach even in challenging situations while ensuring a satisfactory resolution Job Type Full-time Pay 15 000 00 - 30 000 00 per month Benefits Paid time off Experience Customer service 1 year Required Work Location In person

📌 Costumer Care Executive (Madhya Pradesh)
🏢 The Art of Business
📍 Madhya Pradesh