Role overview The Operations Manager will be responsible for end-to-end coordination of printing packaging and gifting jobs from enquiry to dispatch ensuring accurate costing smooth production flow quality control and on-time delivery to corporate clients The role requires close coordination with sales design production and vendors to optimize cost timelines and client satisfaction Key responsibilities Prepare accurate cost estimates for printing and packaging jobs paper boards finishes binding inks plates labour wastage logistics etc and for corporate gifting proposals Evaluate client briefs suggest suitable printing processes offset digital screen materials and packaging options and share competitive quotes within defined timelines Plan and schedule jobs with the production team to ensure optimum machine utilization minimal rework and adherence to delivery commitments Coordinate with vendors for specialized printing packaging and gifting requirements negotiate rates and ensure quality and timelines are met Monitor job progress from pre-press to dispatch resolve operational issues and maintain high quality standards as per company norms Analyse job-wise costing vs actuals highlight variances and suggest cost-control and process-improvement measures Maintain accurate records of estimates purchase orders work orders delivery schedules and client approvals Work closely with the sales client servicing team to support them with costing technical feasibility samples and alternative options to close deals Ensure compliance with company s environmental safety and quality policies in day-to-day operations Required skills and qualifications Graduate preferably with experience in printing packaging corporate gifting industry 3-5 years of experience in operations production costing in a commercial printing or packaging setup with strong understanding of paper types printing processes finishing and packaging materials Proven ability to do detailed job costing rate calculations and margin analysis using Excel or similar tools Solid coordination skills to manage multiple jobs tight deadlines and communication between internal teams and external vendors Good negotiation skills attention to detail and problem-solving attitude Proficiency in MS Excel Word and familiarity with ERP job-tracking software will be an added advantage Job Types Full-time Permanent Pay 15 000 56 - 30 000 00 per month Work Location In person