Company Summary DISH Network Technologies India Pvt Ltd is a technology subsidiary of EchoStar Corporation Our organization is at the forefront of technology serving as a disruptive force and driving innovation and value on behalf of our customers Our product portfolio includes Boost Mobile consumer wireless Boost Mobile Network 5G connectivity DISH TV Direct Broadcast Satellite Sling TV Over The Top service provider OnTech smart home services Hughes global satellite connectivity solutions and Hughesnet satellite internet Our facilities in India are some of EchoStar s largest development centers outside the U S As a hub for technological convergence our engineering talent is a catalyst for innovation in multimedia network and communications development Summary Boost Mobile is our cutting-edge standalone 5G broadband network that covers over 268 million Americans and a brand under EchoStar Corporation NASDAQ SATS Our mobile carrier s cloud-native O-RAN 5G network delivers lightning-fast speeds reliability and coverage on the latest 5G devices Recently Boost Mobile was named as the 1 Network in Recent York City according to umlaut s latest study Job Duties and Responsibilities Work in a 24 7 Service Support Center to provide operations support with virtualized O-RAN systems deployed nationwide Analyze service and system issues determine corrective actions and implement to restore services escalate complex issues to additional resources Perform root-cause for failure and develop corrective actions Contribute to on-going process improvement reviews using Key Performance Indicator KPI metrics to eliminate errors maximize hardware software efficiencies and increase service uptime leading to an overall excellent customer experience Provide support facing Market Teams to troubleshoot resolve complex issues with deployed RF and O-RAN systems engage and escalate issues with vendors when critical time sensitive support and resolution is required Produce updated technical specifications of system changes and provide comprehensive plan for release Ensure solution meet key criteria for CI CD system orchestration and automation Work with technical writers engineers to document final process configurations and MOPs Skills - Experience and Requirements Requires Bachelor s degree or foreign equivalent in Electrical Engineering Computer Engineering or a closely related technical degree 3 years of experience in job offered or similar roles Must have 3 years of experience with the following which may have been gained concurrently C-RAN and V-RAN software architectures in a virtualized environment RF Radio operations over eCPRI interfaces CSR DU and timing configurations Software systems services running virtualized RAN functions Latency considerations and issues from gNB to Data Center locations Virtualized networks orchestration and automation across a large network architecture