Customer Care Executive Experience- 1-2 Year Salary Offered- 20000-22000 CTC Notice Period- Immediate Joiner or 15days Location - Sector 18 Noida Roles Responsibility - Handled customer inquiries via phone email and chat resolving queries per day with a high satisfaction rate Handle wallet balance updates reversals and transaction reconciliations Coordinate with the tech and finance teams to resolve wallet-related discrepancies Monitor failed or pending wallet transactions and ensure timely resolution Verify and validate customer KYC documents as per RBI and company compliance norms Review PAN Aadhaar bank proof and other identity documents for authenticity Escalate suspicious or fraudulent KYC cases to the compliance team Respond to customer queries via email chat or ticketing tools Provide timely and accurate information regarding wallet balance KYC status or fund transactions Interested Candidates - (phone hidden) Whats App On- (phone hidden) Job Type Full time Pay 18 000 00 - 22 000 00 per month Work Location In person