Roles and Responsibilities Prepare Training Module to conduct the training Such as Product Process Training Soft Skills Training Communication Skills Training Sales Training SOP Training and Induction Etc Monitor and coach agents on grammar pronunciation syllable stress and other aspects of the English language culture etc Provide consistent coaching and feedback to enhance employee performance Support floor training initiatives intermittently assist in design and development of training material Provide feedback and input for training content enhancement and development Develop action plans for the bottom quartile and ensure they move up the learning curve Ensure advisors are skilled knowledgeable to handle customer interactions Coach advisors on improvement in products processes Create learning solutions and customize training delivery Provide Financial Market Training - Forex Comex Conduct OJT Refresher Training Organize JKQ Complete Certification Process Conduct Session on Compliance Customer Satisfaction You shall execute perform all such duties that may be assigned to you for time to time and we reserve its rights to change these at its discretion Job Types Full time Permanent Pay 25 000 00 - 35 000 00 per month Work Location In person

📌 Product & Process Trainer (Madhya Pradesh)
🏢 Signal Expert Global
📍 Madhya Pradesh