Bhima Jewellery, one of the leading Jewellers in India and UAE, a brand trusted by generations is looking for aggressive go getters and result oriented candidates to join our Upcoming Showroom at Theni, Tamilnadu.

Detailed Job Description

Ø Responsible for the daily management of showroom operations, overseeing the employees and their work while ensuring that the location targets are met.

Ø Coordinate daily showroom and locker opening and closing

Ø Overseeing appropriate display

Ø Ensuring shop is functional by 10 am

Ø Checking Cash book from the day before (if not covered) verifying cash/

Ø Debit and credit card payments and stock

Ø Anchor daily morning meetings

Ø End of day closure of Cash Book

Ø Interacts with the customers to share detailed information on new products and briefly understands their experience at the store about product and pricing to build a connect

Ø Shares and develops strong long-term relationship with all type customers

Ø Handling and closing customer issues

Ø Manage customer complaints and escalations

Ø Damage control due to customers walk outs due to lack of stock

Ø Managing marriage parties, High net worth and bulk purchase customers

Ø Approval of old gold valuation and discounting, discounts (club saving schemes with wedding discounts)

Ø Feedback on design range from customers to Production

Ø Any other actions items from HO

Ø Plans out and communicates the work targets section-wise for the branch (Section-wise/ chitty targets

Etc)

Ø Constantly monitors customer movements and billing during the day

Ø Performs overall inventory checks, cash balances & sales volumes

Ø Monitors the overall functioning of the store based on a procedural pattern to ensure security

Ø Manage ornaments arrival

Ø Despatch of cash to Bank

Ø Stock checks and verification of physical balance

Ø Shuffle team for stock taking

Ø Marriage party finalization

Ø Connect to HNIs, Marriage parties based on marketing inputs

Ø Accounts and rectification





Ø Approve stock replenishments from the sales team for purchase

Ø Review stock and alter requirements of designs based on market feedback

Ø Monthly General body meeting discussion targets, shortfalls

Ø Plan for CSR activities for the Branch

Ø Collects and provides the store performance reports (weekly) to the

Ø Financial Report to be submitted to Directors and General Manager Suppliers pending report

Ø Employee Leave management

Ø Review of Leave and punching report

Ø Feedback on grooming, on customer service standards, support to team as and when requirement to large/ difficult customers

Ø Managing Team training

Ø Staff issues for discussion and closing

Ø Drive team to maintain housekeeping stds

Ø Section changes for team members

Ø Determines level wise performance targets for the employees at the branch

Ø Motivates the employees for increased levels of performance

Ø Identifies the best performing employee (monthly) for reward/recognition

Ø Give relevant feedback to employees on behaviour ,sales, negotiation and discounting

Ø Drive the core committee meeting discussions on Core committee team -improvements for sale, offers and schemes, once a week (All managers and Floor Managers)

Ø Identifying the promotional strategies used by competitors

Ø Develops recent offers and promotional ideas for increasing sales during festivals/occasions

Ø Identifies most effective traditional and modern advertisement methods (indoor/outdoor) for better brand visibility

Ø Meet prospective clients inviting marriage parties to the shop through meetings setup by the marketing team

Ø Leverage network to ensure customer walk ins

Ø Review of marketing plan at regular intervals

Ø Represent Bhima for marriage functions of customers

Ø Meet prospective clients inviting marriage parties to the shop through meetings setup by the marketing team (case to case)

Job Type: Full-time

Pay: From ₹40,000.00 per month

Benefits:

- Food provided
- Health insurance
- Provident Fund

Experience:

- total work: 5 years (Preferred)

Work Location: In person

📌 Assistant Manager (India)
🏢 BHIMA JEWELLERY
📍 India