Key Responsibilities Lead Generation Make outbound calls to prospective students and parents to generate interest in the educational programs Understand the needs of the students and recommend suitable courses programs based on their preferences Ensure all leads are entered into the CRM system accurately maintaining up-to-date records of interactions is maintained Product Explanation Provide detailed information about the educational programs including course structure benefits and career opportunities Explain the process for registration enrolment and any other relevant procedures to prospective students Follow-up and Conversion Follow up on initial calls to convert leads into students by addressing any queries or concerns Ensure that prospective students are aware of deadlines discounts or offers available Meet or exceed the sales conversion targets assigned by the Team Lead Customer Relationship Management Build and maintain strong relationships with potential students to ensure they are continuously engaged and interested in the programs Provide exceptional customer service by answering calls emails or messages promptly and effectively Address and resolve any queries or concerns that may arise during the application process Collaboration with Team Work closely with the Team Lead TL to ensure alignment with sales strategies and targets Share feedback and insights with the team on student preferences challenges or trends observed during calls Reporting and Documentation Maintain accurate records of student interactions follow-ups and outcomes in the CRM Provide daily and weekly reports on lead generation conversions and any issues faced during the outreach process Continuous Learning and Improvement Stay updated with the latest trends in the EdTech industry and the programs offered Participate in training sessions or workshops to improve sales techniques and knowledge of the product offerings Key Performance Indicators KPIs Number of calls made per day Lead conversion rate inquiry to enrolment Customer satisfaction and feedback scores Accuracy in CRM updates and documentation Skills and Qualifications Education High school diploma or equivalent Bachelor s degree preferred Experience Prior experience in tele calling customer service or sales preferably in the EdTech or any Communication Skills Excellent verbal communication skills with the ability to explain complex concepts clearly and concisely Listening Skills Strong listening abilities to understand student needs and provide relevant information Tech-Savvy Comfortable using CRM tools Excel and other sales-related software Goal-Oriented Motivated by targets and able to achieve KPIs consistently Problem-Solving Ability to address student concerns and offer effective solutions Adaptability Comfortable working in a fast-paced environment and adjusting to changing goals or priorities Preferred Attributes Familiarity with educational programs especially in the fields of engineering and degrees Previous experience in an EdTech or education-related organization Fluent in multiple languages Telugu English Hindi Additional language adds extra benefit Benefits of joining us Competitive salary with performance-based incentives Based on dedication Comprehensive training and growth opportunities A supportive team-oriented work environment Make a difference by helping students shape their future Work Environment Full time position No week off on SUNDAY Rotational Week off Work from Office Team-oriented environment with growth opportunities Job Type Full-time Pay 200 000 00 - 400 000 00 per year Schedule Morning shift Application Question s The salary range for this position is between 2 5 to 4 LPA We encourage you to apply only if you re comfortable with this range Experience Sales Telecalling 1 year Required Work Location In person

📌 Telecaller Associate – Education Sales (Telangana)
🏢 Leapstart School of Technology
📍 Telangana