DESCRIPTION AWS Sales Marketing and Global Services SMGS is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector The Amazon Web Services Qualified Services ProServe team is seeking an experienced Delivery Practice Manager DPM to join our ProServe Shared Delivery Team SDT at Amazon Web Services AWS In this role you ll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects You ll leverage your IT and or Management Consulting background to serve as a strategic advisor to customers partners and internal AWS teams As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions You ll routinely engage with Director C-level executives and governing boards whilst being responsible for opportunity capture and driving engagement delivery You ll work closely with partner teams drive business development initiatives through thought leadership provide portfolio guidance and oversight and meet and exceed customer satisfaction targets As a DPM you are primarily focused directly or through their teams on understanding and defining business outcomes for customers by building trust identifying applicable AWS Professional Services offerings and creating proposals and SOW s Your experience gained leading teams within the technology sector will equip you with the ability to optimize team performance through implementing tailored people development plans ensuring your teams are aligned to customer needs and have the skills and capacity to address customer outcomes Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams you will cultivate strong customer Amazon Global Sales AGS and ProServe team relationships which enables exceptional business performance DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement delivering engagements on time within budget and exceeding customer expectations They will hold the Practice total utilization goal and be responsible for optimizing team performance The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud We work together with customer teams and the AWS Partner Network APN to execute enterprise cloud computing initiatives Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries Key job responsibilities As an experienced Professional Services Delivery Manager you will be responsible for Building and managing a high-performing team of Delivery Consultants Collaborating with Delivery Consultants Engagement Managers Account Executives and Cloud Architects to deploy solutions and provide input on new features Developing and overseeing the implementation of innovative forward-looking IT strategies for customers Managing practice P L ensuring on-time and within-budget delivery of customer engagements Driving business development initiatives and exceed customer satisfaction targets Experience in Amazon Connect capabilities benefits and required deployment skills Responsible for designing implementing and operating contact centers or telecommunication infrastructures within an enterprise environment About the team Diverse Experiences AWS values diverse experiences Even if you do not meet all of the preferred qualifications and skills listed in the job below we encourage candidates to apply If your career is just starting hasn t followed a traditional path or includes alternative experiences don t let it stop you from applying Why AWS Amazon Web Services AWS is the world s most comprehensive and broadly adopted cloud platform We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses Inclusive Team Culture Here at AWS it s in our nature to learn and be curious Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences Ongoing events and learning experiences including our Conversations on Race and Ethnicity CORE and AmazeCon diversity conferences inspire us to never stop embracing our uniqueness Mentorship Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer That s why you ll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional Work Life Balance We value work-life harmony Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture When we feel supported in the workplace and at home there s nothing we can t achieve in the cloud BASIC QUALIFICATIONS 10 years of direct people management leading a team of consultants experience Experience in program or engagement management leading other project managers to deliver a program with multiple and concurrent projects Experience managing and delivering large-scale enterprise IT projects Experience in IT consulting management with IT Transformation in a customer-facing role Bachelor s degree or above PREFERRED QUALIFICATIONS AWS Associate level certification or AWS Certified Cloud Practitioner Experience with customer relationship management especially C-suite level customer engagement - Knowledge of infrastructure-as-a-service IaaS cloud computing transition challenges Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https amazon jobs content en how-we-hire accommodations for more information If the country region you re applying in isn t listed please contact your Recruiting Partner

📌 Delivery Practice Manager, Professional Services (Haryana)
🏢 Amazon Web Services
📍 Haryana