Job Title CRM Executive MBA Fresher Only Female Candidates required Location Noida Job Type Full-Time Department Customer Relations Reports To CRM Manager Job Summary We are looking for a motivated and detail-oriented MBA fresher to join our team as a CRM Executive This role involves managing customer relationships executing CRM campaigns and supporting customer engagement strategies to improve customer satisfaction and retention Key Responsibilities Manage and update customer database in the CRM system Support in planning execution and analysis of CRM Monitor and analyze customer behavior and feedback to improve experience Coordinate with sales Project and customer service teams to ensure smooth CRM operations Generate reports and dashboards for performance and customer metrics Maintain high standards of data hygiene and accuracy in the CRM system Help resolve customer issues by working with relevant departments and documenting interactions Key Skills Required Robust communication and interpersonal skills Basic understanding of CRM concepts and tools Analytical mindset with attention to detail Proficiency in MS Office especially Excel and PowerPoint Ability to multitask and meet deadlines Willingness to learn and adapt in a fast-paced environment Qualifications MBA in Marketing Operations or related field 2024-2025 batch preferred B tech Mechanical Electrical or academic project experience in project coordination management is a plus Benefits On-the-job training and mentoring Opportunity to grow into a full-time CRM marketing role Exposure to leading CRM platforms and tools Dynamic and collaborative work environment Kindly connect on 91 (phone hidden) Job Type Full-time Pay 15 000 00 - 30 000 00 per month Work Location In person