Time and Attendance Absence and Leave Management report Create all Historical dashboard auto made using MS excel or VBA Creating monthly Scorecard Incentive report Team Manager Department wise Creating MIS reports and conditional report as per requirement Creating Performance report daily weekly monthly reports Performing business analysis report using MS Excel or Power BI tool Maintain employee information details Making folders of different projects and formatting the data Ability to coordinate and manage activities with teams and departments Proficient in making dashboard and PPT Understanding on late login and early logout report Good understanding on schedule preparation Good command on data reading and understand the historical data Desired Skills and ExperienceMinimum 3 years experience on Avaya NGUCC Nortel Any other Dialler ACD reporting Tool Bachelor s degree in Business Administration Mathematics Statistics or a related field Proven experience as an MIS Executive or in a similar data analysis role preferably in a contact centre or workforce management setting Proficiency in data analysis tools such as Microsoft Excel SQL Power BI or other statistical software Strong analytical skills with the ability to interpret complex data sets and draw actionable conclusions Detail-oriented with a focus on data accuracy and quality Excellent communication skills to present data and insights effectively to stakeholders and management Familiarity with workforce management software and tools is a plus Ability to handle multiple tasks and meet deadlines in a fast-paced environment Strong problem-solving skills and a proactive approach to resolving issues A team player with the ability to collaborate effectively with cross-functional teams Flexibility to work in rotational shifts including weekends and holidays as call centre operations may require Professional Qualifications Relevant graduate or master s degree from a reputed institution

📌 Wfm – Rtm Executive (Haryana)
🏢 NIRVASA HEALTHCARE PRIVATE
📍 Haryana