A Restaurant Front Desk job often as a receptionist or host hostess involves creating a positive first impression and managing the initial guest experience Key responsibilities include greeting guests managing reservations seating guests and handling inquiries or complaints Strong communication customer service and organizational skills are crucial for success in this role Responsibilities Guest Greeting and Seating Warmly welcoming guests upon arrival determining party size and efficiently seating them at appropriate tables Reservation Management Managing reservations via phone email or online systems ensuring accurate booking information and productive table allocation Customer Service Providing information about the menu specials and restaurant services addressing guest inquiries and concerns with professionalism Order Taking and Handling In some settings taking initial orders or guiding guests through the ordering process Maintaining Cleanliness Ensuring the front desk area and dining areas are clean organized and welcoming Communication Effectively communicating with kitchen and waitstaff to ensure smooth service and timely delivery of orders Handling Payments In some roles processing payments for food and beverages Problem Solving Addressing and resolving guest complaints or issues escalating to management when necessary Maintaining Supplies Ensuring adequate stock of menus condiments and other necessary supplies at the front desk Promoting the Restaurant Implementing and promoting the restaurant s image and services contributing to a positive dining experience Job Type Full-time Pay 10 000 00 - 15 000 00 per month Work Location In person
📌 Front Office Executive (Kerala)
🏢 BrandBucket
📍 Kerala
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