Get to know Okta Okta is The World s Identity Company We free everyone to safely use any technology anywhere on any device or app Our flexible and neutral products Okta Platform and Auth0 Platform provide secure access authentication and automation placing identity at the core of business security and growth At Okta we celebrate a variety of perspectives and experiences We are not looking for someone who checks every single box - we re looking for lifelong learners and people who can make us better with their unique experiences Join our team We re building a world where Identity belongs to you As a Manager Site Reliability Engineer you will champion all things pertaining to reliability at Okta on our Auth0 product Working closely with the product engineers quality engineers platform engineers and architecture teams your primary focus will be on ensuring production systems remain operational at all times while continually setting and achieving long-term performance reliability and scalability goals in a platform with a growth plan for the coming years You will play a key role in Auth0 s dedication to ensuring customers uninterrupted access to business-critical enterprise and consumer applications This is a hands-on role where you will directly operate troubleshoot and scale our production systems by responding to monitoring alerts and managing incidents as part of a team s 24 7 on-call rotation Your work is critical to meeting the demands of ever-increasing traffic and user growth for our customers who rely on us to provide a reliable product experience At Auth0 we celebrate a variety of perspectives and experiences We are not looking for someone who checks every single box - we re looking for lifelong learners and people who can make us better with their unique experiences You will Drive the technical direction of the team working with SRE leadership to translate the organizational vision into an actionable technical roadmap Participate in a global on-call rotation featuring a follow-the-sun model on weekdays and a lower-frequency shared rotation for weekends to remediate incidents on critical systems Lead and drive complex cross-functional initiatives that require partnership with external platform product teams Use existing monitoring tools to identify problems and resolve and or escalate to service teams Implement changes to enable or improve infrastructure resilience monitoring and alerting Develop and continuously refine SRE tools and processes to improve software delivery observability reliability and operational efficiency Optimize existing systems and eliminate toil through simplification and automation Define document and advocate reliability best practices and policies Represent SRE as a senior technical expert in architectural reviews and strategic planning ensuring reliability is a primary consideration in all major engineering efforts Mentor other SREs through pair programming design discussions and code reviews to level up the team s technical capabilities You might be a good fit if you 3 years of experience managing SRE or SWE teams ideally in a cloud native environment Strong leadership communication and project management skills Have 8 years of industry experience with a proven track record of leading complex cross-functional technical projects Believe in the SRE mindset you are data-driven embrace a blameless culture and approach operational problems with a software engineering approach Have demonstrable experience participating in a 24 7 on-call rotation Possess deep expertise in a major cloud provider Azure AWS Have demonstrable experience managing infrastructure as code with Terraform at scale Have a strong understanding of cloud-native architecture including containers Docker Kubernetes microservices modern networking concepts and various database technologies SQL NoSQL etc Demonstrate strong proficiency in Go or Python with proven experience building and maintaining production-grade software tools and automation Have a systematic problem-solving approach coupled with a strong sense of ownership and the drive to see complex issues through to resolution Possess exceptional proficiency in verbal and written English allowing you to drive clarity during high-pressure incidents and articulate complex concepts Have strong interpersonal and collaboration skills with a proven ability to build relationships and work effectively in a globally distributed remote-first team Are passionate about acting as a force multiplier mentoring senior engineers and elevating the technical capabilities of the entire team Have a strong interest in shaping the team s technical vision and actively contributing to its strategic direction and leadership decisions LI Hybrid P22967 3186303 What you can look forward to as a Full time Okta employee Amazing Benefits Making Social Impact Developing Talent and Fostering Connection Community at Okta Okta cultivates a dynamic work environment providing the best tools technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves regardless of where they live Find your place at Okta today https www okta com company careers Some roles may require travel to one of our office locations for in-person onboarding Okta is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin ancestry marital status age physical or mental disability or status as a protected veteran We also consider for employment qualified applicants with arrest and convictions records consistent with applicable laws If reasonable accommodation is needed to complete any part of the job application interview process or onboarding please use this Form to request an accommodation Okta is committed to complying with applicable data privacy and security laws and regulations For more information please see our Personnel and Job Candidate Privacy Notice at https www okta com legal personnel-policy Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time With over 7 000 pre-built integrations to applications and infrastructure providers Okta customers can easily and securely use the best technologies for their business More than 19 300 organizations including JetBlue Nordstrom Slack T-Mobile Takeda Teach for America and Twilio trust Okta to help protect the identities of their workforces and customers