unior Cube Association JCA Location Mumbai India On-site Hybrid About JCA The Junior Cube Association JCA is the premier platform in Mumbai dedicated to nurturing young minds ages 5-15 through Rubik s Cube classes workshops and competitive events Our mission is to inspire skill development confidence and a supportive community through the art of speedcubing We are expanding our digital presence and need a dynamic individual to manage both our client relationships and our high-impact content strategy Key Responsibilities A Client Relationship Management Retention Satisfaction Stakeholder Liaison Serve as the primary point of contact for all parents guardians addressing inquiries resolving issues and ensuring maximum satisfaction with JCA programs and events Retention Strategy Develop and execute strategies to maximize student re-enrollment in follow-up courses and participation in major JCA championships Feedback Integration Proactively collect analyze and communicate parent student feedback to the instructional and management teams to drive continuous improvement in JCA services Sponsorship Fulfillment Manage and nurture relationships with existing corporate sponsors ensuring all content and event deliverables are met and seeking renewal opportunities B Digital Content Partnership Management Growth Content Creation Curation Conceptualize script and manage the production of high-impact short-form digital content Reels Shorts carousels testimonials for platforms like Instagram YouTube and WhatsApp optimized for engagement and conversion Performance Tracking Use platform analytics KPIs like views shares saves and CTR to measure content success and rapidly adjust the content strategy to align with enrollment goals Digital Partnership Identify and coordinate successful content collaborations with external cubing influencers community figures and relevant youth education channels CRM Database Maintain accurate records of client interactions content engagement and lead status using our Customer Relationship Management CRM system Required Qualifications Experience 1 year of proven hands-on experience in client relationship management account management or a similar customer-facing role preferably in a youth education non-profit environment Digital Fluency Strong demonstrable experience in creating and managing high-engagement social media content short-form video preferred You must understand platform algorithms and how to drive conversion through content Parent Handling Proven success and empathy in directly and effectively managing communications concerns and expectations with parents guardians Tools Proficiency in using CRM software and basic knowledge of content editing tools Next Step Apply Now If you are a relationship-builder who also speaks the language of contemporary digital content we encourage you to apply and help us shape the future of cubing in Mumbai Job Types Full-time Permanent Pay 22 000 00 - 25 000 00 per month Work Location In person