We are seeking a ServiceNow Administrator with 5 years of experience to handle daily administration ensure platform security and optimize performance You will configure workflows support users and implement enhancements that improve service delivery The role requires strong expertise in ServiceNow modules ITSM ITOM HRSD SecOps and hands-on skills with HTML CSS and JavaScript for scripting and configurations You will collaborate with cross-functional teams to maintain platform stability and drive continuous improvement Work Experience 5-7 years Published on 21 11 2025 Skills ServiceNow Administrator REST APIs JavaScript About thinkbridge thinkbridge is how growth-stage companies can finally turn into tech disruptors They get a new way there - with world-class technology strategy development maintenance and data science all in one place But solving technology problems like these involves a lot more than code That s why we encourage think ers to spend 80 of their time thinking through solutions and 20 coding them With an average client tenure of 4 years you won t be hopping from project to project here - unless you want to So you really can get to know your clients and understand their challenges on a deeper level At thinkbridge you can expand your knowledge during work hours specifically reserved for learning Or even transition to a completely different role in the organization It s all about challenging yourself while you challenge small thinking Why is thinkbridge a great place to work At thinkbridge we are not just paving the way for exceptional digital experiences we re also redefining the future of work Our Remote First philosophy allows you to take a dive into a world where work doesn t tie you down We re pioneering a Remote First approach ensuring you re connected no matter where you are We foster and encourage a diverse and inclusive work culture where employees feel valued respected are encouraged to voice their ideas have equal opportunities and are treated fairly We encourage and provide for our employees health and well-being initiating wellness programs provide mental health resources and ergonomically designed workspaces to support employees physical and mental health We understand the value of work-life balance hence we follow Versatile Work Hours to ensure they can rejuvenate besides managing their personal commitments without much hassle At thinkbridge it s more than just a job It s a journey of innovation growth and balance Join us in shaping the future thinkbridge is a place where you can Think bigger - because you have the time opportunity and support it takes to dig deeper and tackle larger issues Move faster - because you ll be working with experienced helpful teams who can guide you through challenges quickly resolve issues and show you current ways to get things done Go further - because you have the opportunity to grow professionally add recent skills and take on new responsibilities in an organization that takes a long-term view of every relationship thinkbridge there s a new way there TM If your beliefs resonate with these you are looking at the right place Accountability - Finish what you started Communication - Context-aware pro-active and clean communication Outcome - High throughput Quality - High-quality work and consistency Ownership - Go beyond Experience Level Mid-Level - ServiceNow Administrator with 5 years of experience in platform administration configuration and ITSM operations Strong technical foundation in automation workflow design and enterprise system support Role Overview We are seeking a ServiceNow Administrator with 5 years of experience to handle daily administration ensure platform security and optimize performance You will configure workflows support users and implement enhancements that improve service delivery The role requires strong expertise in ServiceNow modules ITSM ITOM HRSD SecOps and hands-on skills with HTML CSS and JavaScript for scripting and configurations You will collaborate with cross-functional teams to maintain platform stability and drive continuous improvement What is expected of you As part of the job you will be required to Platform Administration Configuration Perform day-to-day administration including managing the technical configuration of the platform building forms and creating reports and dashboards User Management Security Manage user accounts roles and access control lists ACLs to ensure appropriate access levels and platform security Maintenance Upgrades Monitor system performance perform routine maintenance and error identification remediation and manage the planning and execution of platform upgrades and patches Support Troubleshooting Serve as a primary support resource for end-users and support teams investigating diagnosing and resolving technical issues incidents related to the platform Workflow Automation Gather requirements from stakeholders and implement minor enhancements such as creating or modifying service catalog items and automated process flows workflows often using Flow Designer or JavaScript Documentation Training Create and maintain technical and user documentation for configurations processes and procedures and assist with training end-users and other staff Collaboration Process Improvement Work with cross-functional teams e g developers project managers business users to align the platform with organizational goals and contribute to continual service improvement initiatives within ITIL processes Incident Problem Change Management etc Requirements Must have technical skills Strong proficiency in configuring ServiceNow modules ITSM required ITOM HRSD SecOps a plus Familiarity with HTML CSS and JavaScript for creating scripts business rules UI policies and client scripts Solid understanding of IT operations concepts relational databases and integrations using REST SOAP APIs Strong problem-solving analytical organizational and communication skills are essential for interacting with technical teams and non-technical users alike Certifications A ServiceNow Certified System Administrator CSA certification is good to have ITIL Foundation certification is also beneficial Our Flagship Policies and Benefits What we offer Dedicated Learning Development Budget - Fuel your growth with resources dedicated to skill enhancement Cutting-Edge Projects - Work on exciting projects using the latest technologies Employee-Friendly Leave Policy - Enjoy ample leave options to maintain a healthy work-life balance Work Environment Remote-First Culture At thinkbridge we all work from wherever we choose but come together during set hours to collaborate Using simple online tools we stay connected and get great work done Leave Time-off - All leaves taken are paid leaves And all the leave and time off are likely pre-approved leaves intended for planned vacations personal commitments or any other needs requiring prior approval Comprehensive Medical Term Insurance Full coverage for you and your family peace of mind Work-From-Workweek WWW Twice or thrice a year we come together for One-week sprints to collaborate in person foster stronger team bonds and align on goals All travel expenses are covered in the form of an allowance which is called a work week allowance We organize city-wise company-sponsored local meetups fun-filled day outings with your colleagues At thinkbridge you get reimbursed for approved certifications and short courses that support your role We embrace diversity and ensure equal opportunity for everyone fostering an inclusive workplace where all voices are valued Join thinkbridge to be part of a purpose-driven innovation-led organization that invests in your growth and empowers you to build a brighter future

📌 Servicenow Administrator (India)
🏢 ThinkBridge Software
📍 India