Job Summary Role Team Lead Assistant Manager Skill Order To Cash Experience 8 year to 10 years Job Location Chennai Shift US Shift Required skills responsibilities Deliver a full range of O2C services in compliance within timeframe for the below mentioned sub processes Cash Applications Helpdesk Emails Others AR Month end close reconciliation reporting etc Performing compliance verification approval and quality review Review timely inputting or matching accuracy completeness and reconciliation of all invoices Researching reconciling of accounts payable and supplier statements Quality control review Arrange for periodic trainings to the staff to be aware of the changes in the accounting policies and procedures as well as customer specific changes Periodic calls and meetings with client to discuss SLA compliance and ongoing plans to improve processes p normal style line-height 105 Proactively identify and mitigate O2C process risks Address escalations Monitor team s KPI report Improve implement O2C best practices Provide exceptional client service along with the ability to develop excellent client relationships Plan for and develop overall process calendar and coordinate timing and inputs with AP team Review operations trend and project volume of transactions Manage and mentor members of AP team to greater levels of effectiveness and engagement Responsible for process back up creation and resource allocation Creating team goals that are in line with overall strategies To manage end to end skillset operations in line with the Unit objectives OR company plan thereby contributing to business performance improvement Managing improving Customer Experience Managing AHT Utilization Outliers Attendance and Attrition Performance reviews Effective Floor Management during volume processing and TAT Employee Development improvement of Employee satisfaction index Succession Planning Eligibility Graduates and or post graduates with 8 to 10 years of relevant work experience College graduates with Finance Accounting degree End to End Knowledge in Finance P2P Process Valuable Knowledge of MS Office Word Excel and Powerpoint Location Chennai Job Function BUSINESS PROCESS SERVICES Role Support Executive Job Id 382239 Desired Skills F-Accounts Receivable Finance Desired Candidate Profile Qualifications BACHELOR OF COMMERCE

📌 Order To Cash - Team Lead (Tamil Nadu)
🏢 Tata Consultancy Services (TCS)
📍 Tamil Nadu