Information Technology Location Hyderabad India Job Title Network Engineer II This position supports the Technology Operations Center TOC Provides Core Network Troubleshooting and support Tier 2 and 3 break fix functions across global network and voice Ensure the availability and integrity of the Concentrix Network enabling end users to access data resources needed to perform job functions Perform data network resources administration and maintenance along with data network equipment installation Receive analyze monitor and resolve network problems in accordance with published Service Level Agreements Responsibilities Troubleshooting and fixing P1 P2 global incidents RCA Troubleshoot P3 P4 daily incidents tickets RMA from TAC- Replacement Vendor Management to make sure tickets are moving along as needed Assists in monitoring and adjusting LAN WAN performance in SolarWinds as necessary to ensure LAN WAN integrity and performance Network related client maintenance request Vendor maintenance Sprint ATT Vodafone TATA Globe PLDT etc Should be available 24 7 to provide oncall support Should be valuable in change management RCA process Works independently may coach and train other junior professionals Candidate Profile Skills Required Experience Years Experience 2 years of network troubleshooting Education Bachelor s Degree Tools SolarWinds Orion and Remedy Incident Problem and Change Management Certifications CCNA or equivalent knowledge Fortinet FW Palo Alto firewall Should be proficient in written and spoken English Good hands on router switches Firewall proxy etc Should have good knowledge and hands on exp on Cisco router switchs firewalls Cisco Forti Should have deep understanding for packet capture tools and should be able to analyze them Should have good understanding of Cisco Nexus VPC VRF QOS troubleshooting etc Additional Requirements Should be ready for 24 7 shift including night shifts Should be available 24 7 to provide oncall support if needed Location IND Hyderabad - Unit No 601 6th Flr Maximus Building 2A Mindspace Language Requirements Time Type Full timeIf you are a California resident by submitting your information you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

📌 Network Engineer Ii (Telangana)
🏢 Concentrix
📍 Telangana