Job Title Customer Chat Support - Email Process-Non Voice Process Experience 6 Months to 2 Years Location Bangalore Shift Rotational Day Night as per business needs Employment Type Full-Time Permanent About the Role We are seeking a Customer Chat Support Executive Email Process to handle customer queries and issues through email and chat platforms The ideal candidate should have excellent written communication skills a customer-first approach and the ability to provide quick and accurate resolutions Key Responsibilities Manage and respond to customer queries through email and chat in a timely and professional manner Provide accurate information troubleshoot issues and ensure high-quality customer service Maintain records of customer interactions and escalate unresolved issues to the relevant teams Meet process SLAs response time accuracy and customer satisfaction Collaborate with internal teams to ensure smooth query resolution Requirements 6 months to 2 years of experience in Customer Support Email or Chat Process Strong written communication skills in English Ability to handle multiple queries simultaneously with attention to detail Good typing speed and basic computer knowledge Versatile to work in rotational shifts including weekends if required Perks Benefits Market-competitive salary package Incentives based on performance Opportunity to work with a fast-growing customer-centric team Career growth and internal job movement opportunities How to Apply Interested candidates can share their resumes at malini epiqindia com with the subject line Application for Customer Chat Support - Email Process - Bangalore Job Types Full-time Permanent Pay Up to 25 000 00 per month Benefits Provident Fund Experience Chat support 1 year Required Email chat 1 year Required

📌 Non Voice Process (Karnataka)
🏢 EPIQ INDIA SUPPORT SERVICES
📍 Karnataka