Customer Relationship Executive - SMR Location BADKAL MOR Job Role To ensure customer satisfaction handle customer queries complaints and support service retention by building strong customer relationships Key Responsibilities Welcome and interact with customers visiting the service center Handle inbound outbound calls for service reminders feedback and follow-ups Explain service offers AMC Annual Maintenance Contract insurance renewals etc Resolve customer complaints promptly and escalate when required Maintain customer records and update service history in the system Work with the service team to ensure smooth customer handling Support in increasing service retention and customer loyalty Requirements 1-2 years of experience freshers can apply Valuable communication and customer-handling skills Basic computer knowledge MS Office Job Type Full-time Pay 15 000 00 - 25 000 00 per month Work Location In person Speak with the employer 91 93559 31001
📌 Cre Smr (Haryana)
🏢 Capital Automotives
📍 Haryana
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