Designation Executive - Client Excellence Location Ahmedabad Preferably we are looking for someone who can join us in Next 15days Salary Range 25-30K per month Qualifications Experience Graduate with experience of 1 years or MBA or Fresher will Excellent English Communication Soft Skills or Fresher with very valuable communication skills Proficient use of MS Office will be considered as an added advantage Job description Effectively resolving customer support query via call or ticketing tool Creating updating platform usage reports on weekly and monthly basis and also sharing the same with respective client SPOC Ensuring highest Customer Satisfaction through appropriate handling of Customer Complaints Suggestions Creating easy to understand user manuals FAQ and updating the same after each product updates Responsible for creating required MIS reports for each client in Excel or PPT or Word file Guiding supporting clients for better utilization of services offered by the organization Appropriate internal communication with Tech Dept Sales Marketing the Management for query bug resolution Supporting conducting Auctions Events if needed Technical Competencies Communication skills Presentation skills Interpersonal Skills Excellent in MS Office Immediate joining is highly preferable Job Type Full-time Pay 25 000 00 - 30 000 00 per month Benefits Life insurance Work Location In person