FOG Future of Gaming is a fast-growing company redefining amusement experiences with cutting-edge interactive gaming products We design high-tech physical games for entertainment centers worldwide blending innovation fun and reliability Who are we looking for An awesome Technical Support Engineer to support our international clients remotely You ll ensure smooth game operations diagnose and resolve hardware electronics issues and coordinate spare parts logistics keeping players entertained without interruptions What you ll do be awesome Remote Troubleshooting Diagnose and resolve electronics hardware issues for global clients via online support Warranty Support Manage service requests under our 1-year warranty ANC service Training Documentation Create manuals video tutorials and guide operators in basic troubleshooting Fast Issue Resolution Close support tickets within 24-72 hours and dispatch spare parts within 48 hours when needed Support Tools Use TeamViewer AnyDesk etcto manage tickets and remote sessions Inventory Logistics Coordinate spare parts shipping for quick international delivery Proactive Monitoring Deploy tools to detect and prevent issues before they impact gameplay What you ll bring pure awesomeness 1-3 years experience in electronics support or hardware diagnostics Strong knowledge of electronic components PCB troubleshooting and connectivity issues Basic technical setup debugging skills across electronics electrical and software Robust English communication organizational skills and comfort with Google Sheets Docs Flexibility to support clients across multiple global time zones What you ll get Competitive pay for keeping gaming seamless Remote role with a global impact A chance to be part of a high-tech gaming revolution Job Type Full-time Pay 15 000 00 - 35 000 00 per month Benefits Paid time off Work from home Application Question s Are you proficient in using Google Docs Sheets Language English Preferred Work Location In person
📌 Embedded Engineer - Technical Support (Gujarat)
🏢 FOG (Future of Gaming)
📍 Gujarat
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