We are seeking a detail-oriented and results-driven Billing Collections Executive to join our ISP Internet Service Provider team The ideal candidate will be responsible for managing the billing processes and ensuring timely collections from customers Responsibilities 1 Billing Management - Generate accurate bills for customers based on their service plans and usage - Monitor billing cycles to ensure timely invoicing - Address any billing discrepancies or issues promptly 2 Collections - Implement effective strategies for collecting outstanding payments from customers - Contact customers with overdue accounts and negotiate payment plans when necessary - Utilize various communication channels phone email etc to follow up on unpaid invoices 3 Account Reconciliation - Reconcile payments received with outstanding invoices - Investigate and resolve any discrepancies between payments and invoices 4 Customer Service - Provide excellent customer service by addressing billing inquiries and concerns in a timely and professional manner 5 Reporting - Prepare regular reports on billing and collection activities including aging reports and collection metrics - Analyze data to identify trends and areas for improvement Requirements - Bachelor s degree in Accounting Finance Business Administration or related field - Proven experience in billing and collections preferably in the telecommunications or ISP industry - Solid understanding of billing systems and software - Excellent communication and negotiation skills - Ability to work independently and as part of a team - Proficiency in Microsoft Excel and other accounting software - Attention to detail and accuracy in handling financial data Job Type Full-time Pay 15 000 00 - 35 000 00 per month Benefits Leave encashment Provident Fund Application Question s How many years of experience in Billing Collection Have you created MIS reports Education Bachelor s Preferred Work Location In person