Position - Customer Success Manager Locations Mumbai Experience 1 - 4 yrs - Operate as the lead point of contact for any and all matters specific to customer account management Ensure the timely and successful delivery of our solutions according to customer needs and objectives Communicate clearly the progress of monthly quarterly initiatives to internal and external stakeholders Periodic reviews Assist with high severity requests or issue escalations as needed Requirements - Demonstrable ability to communicate present and influence credibly and effectively at all levels of the organization Excellent listening and presentation skills Excellent verbal and written communications skills Good command over English language Job Type Full time Work Location In person