Project Role Application Support Engineer Project Role Description Act as software detectives provide a dynamic service identifying and solving issues within multiple components of critical business systems Must have skills Linux Good to have skills NA Minimum 3 year s of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer you will act as software detectives providing a dynamic service that identifies and solves issues within multiple components of critical business systems Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges ensuring that business operations run smoothly and efficiently You will engage in problem-solving activities analyze system performance and contribute to the continuous improvement of application support processes all while maintaining a focus on delivering exceptional service to stakeholders Roles Responsibilities -Install configure and manage Linux servers RHEL CentOS Ubuntu SUSE in physical and virtual environments -Perform system upgrades kernel tuning patch management and OS hardening -Manage user accounts file systems and permissions in secure multi-user environments -Support virtualization platforms e g VMware KVM Hyper-V -Perform server provisioning hardware troubleshooting and network storage configuration -Manage DNS DHCP NTP LDAP and centralized logging Syslog ELK -Deploy and manage Linux-based workloads in public and hybrid cloud environments -Automate cloud infrastructure with Terraform Ansible or CloudFormation -Support cloud-native tools and services e g EC2 S3 Azure VMs IAM GCE -Develop and maintain infrastructure automation scripts using Bash Python or PowerShell -Use configuration management tools e g Puppet Chef Ansible -Ensure systems adhere to internal security policies and industry standards e g CIS NIST -Implement and maintain firewall rules SELinux AppArmor encryption and patching -Participate in audits vulnerability assessments and remediation plans -Use tools like Nagios Zabbix Prometheus Grafana or CloudWatch to monitor infrastructure health -Troubleshoot system performance issues log errors and bottlenecks -Optimize system resources and contribute to capacity planning -Work cross-functionally with networking security DevOps and application teams -Document system configurations standard operating procedures SOPs and disaster recovery runbooks -Participate in 24 7 on-call rotation and provide escalation support as needed Professional Technical Skills -Category Skills Tools Technologies -Linux OS RHEL CentOS Ubuntu SUSE systemd LVM SELinux -Cloud Platforms AWS EC2 S3 IAM Azure VMs NSGs GCP Compute IAM -Automation IaC Terraform Ansible CloudFormation Bash Python -Virtualization VMware vSphere ESXi KVM Proxmox -Containers Docker Kubernetes basic understanding -Monitoring Prometheus Nagios Zabbix Grafana ELK Stack -Storage Backup NFS iSCSI RAID LVM Commvault Veeam optional -Networking- IP DNS VLANs Firewalls Load Balancers -Version Control Git GitLab Bitbucket -Robust troubleshooting and analytical skills -Ability to work independently and within a global team -Excellent communication and documentation abilities -Proactive attitude and attention to detail Additional Information - The candidate should have minimum 3 years of experience in Linux - This position is based at our Bengaluru office - A 15 years full time education is required 15 years full time education

📌 Application Support Engineer (Karnataka)
🏢 Accenture
📍 Karnataka