TCCL Sdn Bhd

Jalan Sultan Azlan Shah

Posted 1 year ago

Responsibility:

- Contact existing and recent customers to remind about motor insurance renewal and upsell products
- Perform sales conversation based on the script that describes motor and non-motor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign
- Prepare quotation, explain benefits, and persuade potential customers to purchase insurance renewal and/or new market business
- Follow up potential customers through telephone, email, SMS and WhatsApp and answer questions from customers
- Obtain or verify customer information accurately such as name, contact number, address, email address, and payment method
- Keep records of calls and sales and record useful information/feedback for quality control
- Go the “extra mile” to meet month-by-month sales targets and facilitate future sales

Requirements:

- Candidate must possess at least a Primary/Secondary School/SPM/”O” Level/Diploma
- Able to work independently with a positive character and willing to take up new challenges
- Good command and written in English and Bahasa Malaysia
- Minimum 1-2 years of experience in telemarketing or sales are encouraged

📌 Officer, Customer Service (Telemarketing) (India)
🏢 Tan Chong Motor Holdings Berhad
📍 India