Position Summary The Senior Site Reliability Engineer SRE is responsible for the reliability scalability and performance of mission-critical cloud and on-prem services that support millions of Marriot customers globally This role involves overseeing incident management driving automation efforts and working closely with cross-functional teams to ensure alignment between SRE strategy and business objectives Partners closely with Product Teams Applications teams Infrastructure and the broader Applications and Infrastructure Delivery teams to develop key metrics and KPIs to improve applications stability availability and performance The ideal candidate will bring strong communication skills collaborating with key stakeholders across the company to optimize cloud infrastructure and uphold the highest standards of operational excellence in a energetic fast-paced environment Job Responsibilities Ensure the reliability availability and performance of mission-critical cloud services implementing best practices for monitoring alerting and incident management Oversee the management of high-severity incidents driving quick resolution and post-incident analysis to identify root causes and prevent recurrence Drive the automation of operational processes and ensure systems can scale effectively to support growing user demand optimizing cloud and on-prem infrastructure and resource usage Develop and execute the SRE strategy aligned with business goals and communicate service health reliability and performance metrics to senior leadership and stakeholders Drive Applications Performance Management and Monitoring Assess application architectures to identify key monitoring points Identify Key Performance Indicators apply monitoring and report out on compliance Gather information to develop reporting metrics and KPIs Ensure that all applications adhere to appropriate monitoring standards based on their technology business process Determine forums and cadence to provide regular monitoring updates Building Successful Relationships Collaborates with Enterprise Application and Architecture and Infrastructure teams to continuously improve processes and procedures Liaises with vendors and Service Providers to select services and tools that best meet company goals Managing Projects and Priorities Functions as a strategic senior technical expert within the department Develops specific goals and plans to prioritize organize and accomplish work Champions leaders vision for product and service delivery Makes and executes the necessary decisions to keep moving forward toward achievement of goals Determines priorities schedules plans and necessary resources to promote completion of any projects on schedule Generates and provides accurate and timely results in the form of reports presentations etc Plans develops implements and evaluates the quality of operations Delivering on the Needs of Key Stakeholders Understands and meets the needs of key stakeholders Communicates concepts in a explicit and persuasive manner that is easy to understand Demonstrates an understanding of business priorities Supports achievement of performance goals budget goals team goals etc Providing Technical Support and Consultation Provides technical expertise and technical leadership within own and other teams Provides recommendations to improve the effectiveness of processes and programs Demonstrates advanced knowledge of job-relevant issues products systems and processes Demonstrates advanced knowledge of function-specific procedures Applies knowledge judgment to achieve business goals Foresees identifies and resolves problems Keeps up-to-date technically and applies new knowledge to job Performs other reasonable duties as required for this position Skill and Experience 6-8 years experience in information technology process and or technical project management including 4 years of experience as a Site Reliability Engineer SRE building and managing highly available and mission critical systems with 2 years of experience on public cloud preferably AWS 4 years of project lead or management experience preferably in SRE areas Proven automation and programming experience in one or more of the following languages Java Python Go Perl Bash Deep understanding of SRE practices such as Service Level Objectives Error Budgets Toil Management Observability Monitoring Blameless Postmortems Incident Response Process Capacity Planning Strong working knowledge of up-to-date continuous development techniques and pipelines Agile Kanban Jira CI CD Jenkins Git Artifactory Production level expertise with containerization orchestration engines such as Kubernetes Experience with deploying monitoring and troubleshooting large-scale distributed applications in cloud environments such as AWS Familiarity with security frameworks such as ISO27001 SOCII PCI-DSS and or HIPAA Experience working with SaaS IaaS and PaaS offerings Ability to work with global teams located in US and India 6 years experience in a technical discipline role with experience in planning implementing and evaluating processes systems and or initiatives Broad technical acumen across multiple disciplines applications with a solid understanding of current technologies Experience applying measurement processes methods for assessing program outputs and outcomes or progress toward goals and objectives Extremely high level of analytical ability with complex problems Ability to work across organizational boundaries to help lead and influence change Ability to command the process across all levels to ensure customer focus including being assertive and self-starting Demonstrated leadership experience in influence and garnering alignment from external organizations Ability to align change management strategies with project Skilled in conceptualizing creative solutions documenting them and presenting selling them to senior management Very high level of interpersonal skills to work effectively with others motivate employees and elicit work output in a team environment Education and Certifications Undergraduate degree in Computer Science or related technical field or equivalent experience certification Work location Hyderabad India Work mode Hybrid

📌 Senior Systems Engineer Ii - Sre (Hyderabad)
🏢 Marriott Tech Accelerator
📍 Hyderabad