Software Engineer - Backend The Zendesk Core Services Engineering team is looking for a Software Engineer with a solid command over backend languages like Ruby and past experience with developing on Rails Framework to join them on their journey to make the Zendesk purchasing experience one of the business most crucial and fundamental aspects more consistent and intuitive What you will do Collaborating with product managers and engineers to ensure requirements are understood and executed upon Follow Zendesk standards when designing building and deploying solutions Champion best practices high quality code and proper test coverage We ship code frequently and fast but stability and reliability must never be compromised Actively participate in code reviews and design discussions Partner across all areas of the SDLC including requirements gathering and building services and solutions What you bring to the role 2-4 years of relevant industry experience in at least one object oriented language like Ruby or Java Experience with databases like MySQL and or DynamoDB Experience with CI CD and delivery systems Github Actions Travis Jenkins Knowledge of API design and distributed systems Experience using Datadog or other log aggregation tools Customer-first mentality when dealing with service incident management data analysis and root-cause analysis A hunger for learning new technologies and an eagerness to grow your knowledge and capabilities A team-first collaborative attitude that thrives in a fast-moving agile development environment Excellent written and verbal communication skills Bonus Skills Experience with JavaScript React Experience with JavaScript build infrastructure tooling Webpack Node js Experience working on SaaS-based products Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra Please refer to the location posted on the requisition for where this role is based Hybrid In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week This role must attend our local office for part of the week The specific in-office schedule is to be determined by the hiring manager The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service Today we power billions of conversations with brands you know and love Zendesk believes in offering our people a fulfilling and inclusive experience Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week Zendesk is an equal opportunity employer and we re proud of our ongoing efforts to foster global diversity equity inclusion in the workplace Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law We are an AA EEO Veterans Disabled employer If you are based in the United States and would like more information about your EEO rights under the law please click here Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to peopleandplaces zendesk com with your specific accommodation request

📌 Software Engineer Ii (Maharashtra)
🏢 Zendesk
📍 Maharashtra