Communicating and coordinating with patient and the doctors Managing calls and customer queries Identify and assess customers needs to achieve 10 10 satisfaction rate Error free billing OP IP to be maintained Build sustainable relationship and trust with customer Provide accurate valid and complete information by using the right methods tools Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions Follow communication procedures SOPs guidelines and policies Take the extra mile to engage customers Ability to multi-task prioritize and manage time effectively To carry out any other task assigned by higher authority Sending daily weekly monthly reports as specified by department head Job Type Full time Pay Up to 23 000 00 per month Benefits Provident Fund Education Bachelor s Required Language Kannada Required English Required Work Location In person

📌 Associate Patient Service (Karnataka)
🏢 Cytecare Cancer Hospitals
📍 Karnataka