Project Role Infra Tech Support Practitioner Project Role Description Provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite and for configured services running on various platforms operating within a defined operating model and processes Provide hardware software support and implement technology at the operating system-level across all server and network areas and for particular software solutions vendors brands Work includes L1 and L2 basic and intermediate level troubleshooting Must have skills Oracle Database Administration DBA Valuable to have skills NA Minimum 3 year s of experience is required Educational Qualification 15 years full time education Summary As an Infra Tech Support Practitioner you will engage in the ongoing technical support and maintenance of production and development systems and software products Your typical day will involve addressing various technical issues providing solutions and ensuring the smooth operation of configured services across multiple platforms You will work both remotely and onsite collaborating with team members to troubleshoot and resolve hardware and software challenges while adhering to established operating models and processes Roles Responsibilities - Expected to perform independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work related problems - Assist in the documentation of technical processes and procedures to enhance team knowledge - Engage in continuous learning to stay updated with the latest technologies and best practices Professional Technical Skills - Must To Have Skills Proficiency in Oracle Database Administration DBA - Strong understanding of database management systems and their architecture - Experience with performance tuning and optimization of database systems - Familiarity with backup and recovery strategies for database environments - Knowledge of SQL and PL SQL for database querying and scripting Additional Information - The candidate should have minimum 3 years of experience in Oracle Database Administration DBA - This position is based at our Kolkata office - A 15 years full time education is required 15 years full time education

📌 Infra Tech Support Practitioner (West Bengal)
🏢 Accenture
📍 West Bengal