A Dispatch In Charge plays a crucial role in ensuring the efficient and smooth operation of a company s dispatch and logistics department This role is responsible for coordinating and overseeing the dispatch of goods services or personnel to meet customer requirements and organizational goals The Dispatch In Charge is a key point of contact between various teams and departments including drivers warehouse staff and customer service to ensure timely and accurate deliveries Key Responsibilities Dispatch Coordination Plan and schedule daily dispatch operations considering factors such as delivery routes delivery windows and vehicle availability Allocate and dispatch orders to drivers or service personnel based on priority and delivery commitments Communication Act as the primary point of contact for drivers providing them with detailed instructions information and support as needed Maintain open communication channels with the customer service team to ensure accurate order tracking and status updates for customers Documentation and Reporting Keep accurate records of dispatch activities including order details delivery times and vehicle maintenance schedules Generate daily weekly and monthly reports on dispatch performance and key metrics Inventory Management Monitor and manage inventory levels in the dispatch warehouse to ensure sufficient stock for fulfilling orders Coordinate with the procurement team to replenish inventory as needed Staff Supervision Supervise dispatch staff including drivers and warehouse personnel Provide training guidance and support to ensure a high level of productivity and safety Qualifications Bachelor s degree in logistics supply chain management or a related field preferred Proven experience in dispatch logistics or transportation management Strong organizational and multitasking skills Proficiency in using dispatch software Excellent communication and interpersonal skills Problem-solving and decision-making abilities Knowledge of safety and compliance regulations in the transportation industry Immediate Joiner require Must Knowledge of Courier Services Courier Partners Job Type Full-time Pay 15 000 00 - 18 000 00 per month Benefits Flexible schedule Provident Fund Ability to commute relocate Recent Delhi Delhi Reliably commute or planning to relocate before starting work Required Experience total work 2 years Preferred Work Location In person
📌 Dispatch Incharge (New Delhi)
🏢 creative shadows promotion
📍 New Delhi
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