Job Title Customer Retention Executive Company Herbalmax Healthcare Private Limited Location Gurugram India In office Employment Type Full-Time Salary - 20k-30k Company Overview Herbalmax Healthcare Private Limited based in Gurugram India is a leading provider of premium quality wellness products Our diverse portfolio includes weight loss solutions natural hair-regain capsules oils and dietary supplements for stamina and muscle strength We are committed to delivering pure natural and health-conscious alternatives that suit the fast-paced urban lifestyle By upholding excellence in both product quality and customer service we aim to build long-term relationships and positively impact the health of our customers Role Overview We are seeking a Retention Marketing Executive to join our dynamic team This individual will play a key role in enhancing customer loyalty and lifetime value through strategic retention initiatives The ideal candidate will leverage market insights customer behavior data and collaborative planning to develop and execute effective campaigns that deepen customer engagement and satisfaction Key Responsibilities Develop and execute customer retention strategies aligned with business goals Conduct market research to understand customer preferences trends and behaviors Design and implement targeted retention marketing campaigns email SMS loyalty programs etc Analyze customer data to identify churn risks and opportunities for re-engagement Collaborate with sales and marketing teams to ensure messaging consistency and campaign alignment Monitor and report on the performance of retention initiatives using KPIs and adjust strategies accordingly Maintain updated customer journey maps and propose enhancements for a better customer experience Qualifications Bachelor s degree in Marketing Business Administration or a related field Proven experience in sales and marketing preferably with a focus on customer retention Strong analytical skills and a data-driven mindset Excellent verbal and written communication skills Experience in developing market plans and conducting market research Ability to work collaboratively across teams and departments Prior experience in the healthcare wellness or consumer goods industry is a strong advantage What We Offer Opportunity to be part of a fast-growing wellness brand Collaborative work environment with a focus on innovation and growth Career development opportunities within the health and wellness industry How To Apply - Kindly share your CV on hr herbalmax in or you can contact on (phone hidden) Job Types Full-time Permanent Pay 20 000 00 - 30 000 00 per month Benefits Provident Fund Application Question s Are you comfortable with upto 30k salary How many year of experience do you have in CRM How many year of experience do you have in Clevertap Klaviyo Attentive tools Are you comfortable working in an onsite setting We must fill this position urgently Can you start immediately Education Bachelor s Required Experience Retention marketing 1 year Required Location Gurugram Haryana Required Work Location In person

📌 Customer Retention Executive (Haryana)
🏢 Herbalmax Healthcare Private
📍 Haryana