JOB DESCRIPTION About KPMG in India KPMG entities in India are professional services firm s These Indian member firms are affiliated with KPMG International Limited KPMG was established in India in August 1993 Our professionals leverage the global network of firms and are conversant with local laws regulations markets and competition KPMG has offices across India in Ahmedabad Bengaluru Chandigarh Chennai Gurugram Jaipur Hyderabad Jaipur Kochi Kolkata Mumbai Noida Pune Vadodara and Vijayawada KPMG entities in India offer services to national and international clients in India across sectors We strive to provide rapid performance-based industry-focused and technology-enabled services which reflect a shared knowledge of global and local industries and our experience of the Indian business environment Position Manager - HR Managed Services Employee Offboarding Department HR Managed Services Location Gurugram India Job Summary The Manager - HR Managed Services Employee Offboarding will lead and manage the end-to-end employee offboarding process for KPMG India This role ensures seamless execution of offboarding activities compliance with organizational policies and statutory requirements and delivery of a positive exit experience for employees The position requires solid leadership operational excellence and continuous improvement to optimize processes and maintain data integrity Key Responsibilities 1 Team Leadership Lead and supervise the HR Managed Services team handling employee offboarding Foster a collaborative customer-centric culture focused on service excellence Conduct regular performance reviews coaching and capability building 2 Offboarding Process Management Oversee the complete offboarding lifecycle including resignation acceptance clearance documentation and final settlement coordination Ensure timely and accurate processing of exit formalities in line with SLAs and compliance standards Manage escalations and resolve complex offboarding-related queries 3 Compliance Audit Ensure adherence to company policies labor laws and regulatory requirements during offboarding Maintain accurate records for audits and statutory reporting 4 Data Management Reporting Ensure accuracy and integrity of employee exit data in HR systems Generate analytics and dashboards on attrition exit trends and compliance metrics for leadership review 5 Process Optimization Identify gaps and implement process improvements for efficiency and employee experience Drive automation and best practices in offboarding workflows 6 Stakeholder Management Partner with internal teams like Finance IT and Facilities for clearance and settlement activities 7 Technology Systems Oversee HRIS and related tools for offboarding transactions and reporting Ensure system updates and data accuracy for exit processes 8 Customer Experience Deliver a positive and professional exit experience for employees Handle sensitive cases with discretion and empathy 9 Budget Resource Management Manage team resources effectively and ensure cost optimization for offboarding operations Qualifications Bachelor s degree in Human Resources Business Administration or related field Master s preferred 8-10 years of progressive HR experience with at least 3-5 years in HR Operations with team handling experience Strong knowledge of HR processes compliance and statutory requirements related to employee exits Proficiency in HRIS and HR technology platforms Excellent leadership stakeholder management and problem-solving skills Strong communication and interpersonal abilities Experience in process improvement and automation initiatives is a plus Key Competencies Leadership People Management Process Excellence Compliance Analytical Reporting Skills Customer Service Orientation Technology Savvy Equal employment opportunity information KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color caste religion age sex gender national origin citizenship sexual orientation gender identity or expression disability or other legally protected status KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you QUALIFICATIONS Bachelor s degree in Human Resources Business Administration or related field Master s preferred