Position Type Full timeType Of Hire Experienced relevant combo of work and education Education Desired Bachelor of Computer EngineeringAbout the role We are seeking a highly skilled Site Reliability Engineer SRE with strong expertise in platform engineering infrastructure reliability cloud operations and automation The ideal candidate will play a key role in ensuring the performance stability scalability and security of our production environments while partnering closely with development and operations teams to build resilient self service platforms What you will be doing Infrastructure Reliability Systems Engineering Manage tune and support enterprise environments across AIX LPARs PowerVM VIOS NIM storage tuning Linux RHEL SUSE Ubuntu performance security hardening system services Windows Server IIS administration clustering GPO patching Support and optimize Oracle databases RAC Data Guard RMAN SQLNet capacity tuning IIS web infrastructure app and thread pools SSL TLS ARR logs Load balancers F5 BIG IP HAProxy monitors iRules policies Akamai CDN WAF caching edge configuration Ensure operational excellence in backup restore patching DR and capacity management Provide enterprise application support mission critical in house systems performance reliability release operations Monitoring Observability Event Management Monitor system health and respond to incidents with a focus on rapid recovery and root cause analysis and long-term remediation Administer and optimize monitoring and observability tools including Splunk Dynatrace BigPanda Zabbix SiteScope Wireshark and Idera Build and maintain robust logging metrics and tracing stacks Develop dashboards alerts and automated remediation workflows Drive post incident reviews and continuous improvement initiatives Performance Scalability Conduct capacity planning and performance tuning across infrastructure and applications Identify systemic issues and architect resilient solutions Collaborate with engineering teams to optimize systems for reliability and performance Automation Platform Engineering Automate provisioning and operations using Ansible PowerShell Bash and Python Implement Infrastructure as Code using Terraform Ansible Build internal self service tools to reduce manual work Administer IBM Tivoli Workload Scheduler TWS workload automation job streams monitoring Security Compliance Governance Implement OS middleware hardening SSL TLS certificate management vulnerability remediation Experience in high compliance environments SOC2 HIPAA FedRAMP ISO27001 Partner with security teams to remediate vulnerabilities and ensure environment hardening Support compliance requirements through automation logging and operational controls Follow ITIL processes for change incident and problem management Deployment Release Engineering Own manage and execute deployments across UAT Production and DR Maintain and optimize deployment runbooks build artifacts and environment promotion workflows Implement safe deployment strategies including blue green canary rolling and feature flag based releases Coordinate with development and DevOps teams to ensure deployment readiness including configuration dependencies and release validation Troubleshoot deployment issues manage rollbacks and ensure post release stability Enhance and maintain CI CD pipelines to improve deployment predictability reliability and auditability Integrate deployment telemetry into observability tools to detect release-related anomalies early Enforce deployment quality gates configuration consistency and compliance requirements Support continuous improvement of release processes reducing manual steps and incorporate automated releases eliminating deployment toil Collaboration Continuous Improvement Partner with DevOps application database and network teams Maintain documentation runbooks diagrams and standards Contribute to release planning environment readiness and cross team coordination What you will need 12 years of experience in SRE DevOps or platform engineering roles Expertise with AIX IBM mainframe Linux Windows Oracle IIS Proven experience building resilient scalable and highly available systems Extensive use and experience using AI tools e g Copilot ChatGPT for troubleshooting and development Experience with Splunk Dynatrace BigPanda Zabbix SiteScope Idera and IBM TWS Experience with database optimization advanced load balancer configurations web application firewall tuning Cloud and containerization experience e g AWS IBM cloud Azure GCP Strong scripting and automation skills e g Python Bash PowerShell Familiarity with common enterprise application architectures including multi tier web app db service oriented architecture SOA microservices message driven event driven systems API centric integration patterns and distributed system design principles Soft Skills Translate complex technical concepts into clear business friendly language and communicate expectations risks and solutions effectively with clients Communicate effectively with clients at all levels technical and non technical building trust while understanding their goals constraints and success criteria and proactively managing expectations through clear timely and transparent dialogue Commitment to continuous improvement Investigating issues across multi layered systems identifying root causes and anticipating blockers before they occur Strong collaboration with cross functional teams dev ops security product What we offer you At FIS you can learn grow and make an impact in your career Extensive Health Perks Program along with the Family Protection Plan Best-in-class career mobility options across the globe Award-winning learning offerings for career development Adaptable home - office work model Opportunity to work with global teams and clients Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients For specific information on how FIS protects personal information online please see the Online Privacy Notice Sourcing Model Recruitment at FIS works primarily on a direct sourcing model a relatively small portion of our hiring is through recruitment agencies FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings our employees or any other part of our company pridepass