About the Role At Hevo the hallmark of a great product is its clear and succinct documentation To achieve this we are looking for writers with 4-7 years of experience who can work independently yet also as part of a dynamic product team to scale documentation in sync with product functionality If you are aspiring to a fulfilling role as a technical writer in the true spirit you will enjoy working at Hevo In your role you will explore the product and work with the engineering UI and support teams to create detailed user-oriented documentation Your primary responsibilities will span Organizing and presenting technical information in a clear and logical manner Producing review-free content for new and enhanced features in every release Updating legacy content as the product functionality evolves Creating FAQ and Troubleshooting contentIncorporating user feedback into documentation Performing UI design and message text reviewsBeing a mentor and peer reviewer for recent team members Executing and assisting with non-release-related projects To succeed you should be Detail oriented Highly self-managed and an agile planner to prioritize tasks and successfully multi-task User-focused to anticipate their pain areas and create comprehensive documents Curious to explore the 5Ws 1H even beyond the scope of the Jira ticket A good team player to collaborate with stakeholders for gathering information The core of our documentation rests around data its forms and its replication from source to destination systems Experience writing for these areas is essential Key technical skills needed are Experience working with Git Confluence SnagIt HTML Markdown Experience writing about database and ETL concepts iPaas and SaaS applications Familiarity with SQL Excellent command over English Experience with tools like LucidChart Canva SnagIT to create diagrams flowcharts and other visual aids Experience of working using Agile methodology and basic project management At Hevo we encourage every employee to be creative participative and innovative If being part of this happy and employee-first setup excites you please forward your CV along with a technical work sample that helps us know your caliber at email protected We may use artificial intelligence AI tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses These tools assist our recruitment team but do not replace human judgment Final hiring decisions are ultimately made by humans If you would like more information about how your data is processed please contact us

📌 Senior Technical Writer (Karnataka)
🏢 Hevo Data
📍 Karnataka