Customer Relationship Manager CRM - Customer Relationship Manager CRM Location Okhla New Delhi Openings 2 Experience Required Minimum 2-4 Years Qualification Graduate mandatory Gender Male Female both can apply About Us Shakti Legal Compliance India SLCI is a trusted name in providing end-to-end legal services related to labor laws payroll compliance and audit-related services With a strong focus on client satisfaction and long-term partnerships we are looking for experienced and dynamic Customer Relationship Managers CRM to join our team in Okhla Key Responsibilities Serve as the primary point of contact for clients and build long-term Build and maintain strong long-term relationships with clients Act as the single point of contact for client queries escalations and issue resolution Ensure timely communication and updates to clients Track client satisfaction and initiate corrective actions to improve retention Ensure timely delivery of services as per agreed scope Share audit reports compliance updates and trackers with clients as per schedule Track and share client performance dashboards compliance status dues deadlines Work closely with HR Legal Compliance and Operations teams to resolve client issues Ensure audit findings action items and client instructions are implemented effectively Conduct regular client feedback surveys calls Develop strategies to enhance client satisfaction and loyalty Address grievances proactively to avoid escalations Required Skills Qualifications A graduate degree is mandatory Minimum 2 years of proven experience in Client Servicing CRM Customer Support roles Excellent communication and interpersonal skills English Hindi Strong organizational and problem-solving abilities Proficiency in MS Office Excel Word PowerPoint Ability to handle multiple clients simultaneously and meet deadlines Candidates residing in near Okhla New Delhi will be preferred Salary Range 20 000 - 30 000 per month depending on skills and experience Job Type Full time Pay 20 000 00 - 30 000 00 per month Application Question s Are you located by nearest Okhla Phase -1 Currently where do you live Currently are you working What is your salary Do you have any experience in Customer Relationship Manager CRM Education Bachelor s Preferred Language English Required Location Delhi Delhi Required Work Location In person

📌 Customer Relationship Manager (crm) (New Delhi)
🏢 SHAKTI LEGAL COMPLIANCE INDIA (SLCI)
📍 New Delhi