Job Title Customer Relationship Executive - Artist Relations Onboarding Executive About Us We re an entertainment-tech startup building a portfolio and networking app that connects artists models musicians photographers and producers Our mission is to make talent discovery and collaboration seamless transparent and accessible for everyone in the creative industry Role Overview As a Customer Relations Executive you ll be the first point of contact for new artists and producers You ll introduce them to our platform explain how to build an impactful portfolio and help them connect with opportunities Your goal is to engage educate and onboard users while maintaining a professional and friendly tone Key Responsibilities Make outbound calls to artists models and production contacts to explain our app and its benefits Guide users through profile creation portfolio uploads and verification Build rapport with creative professionals and understand their career goals Handle inbound queries from artists producers and resolve issues or escalate them if needed Maintain accurate call records and feedback using CRM or internal tools Follow up with users who showed interest but haven t completed onboarding Coordinate with the marketing and tech teams to report user insights and feature requests Achieve daily weekly monthly onboarding or conversion targets Required Skills Excellent verbal communication in English and Hindi additional regional languages are a plus Confident warm and persuasive phone manner Robust listening and interpersonal skills able to relate to artists and industry professionals Basic computer skills CRM tools Google Sheets WhatsApp email Understanding or curiosity about film music fashion and content creation industries Time management and consistency in achieving daily call goals Preferred Qualifications 0-2 years of experience in telecalling sales or customer onboarding preferably in startups or entertainment platforms Passion for the creative industry acting music modelling or photography background a plus Comfortable working in a fast-paced target-oriented environment What We Offer A chance to work closely with artists influencers and creative studios Startup environment with growth opportunities and performance bonuses Training on entertainment industry etiquette and artist communication Flexible working hours and a vibrant creative culture Job Type Full-time Pay 15 000 00 - 25 000 00 per month Work Location In person