Clinical Coordinator Role Overview The Clinic Counsellor is responsible for guiding patients through their treatment journey from initial consultation to conversion and follow-up The role requires excellent communication patient handling and sales counselling skills to ensure a seamless experience and achieve clinic targets Key Roles Responsibilities1 Patient Consultation Counselling Welcome clients warmly and conduct initial counselling sessions Understand patient concerns expectations and medical history Clearly explain available treatments lasers skin hair anti-aging slimming dental etc Recommend treatment packages as per clinic protocols and patient needs Ensure patients are well-informed about procedures benefits risks and post-care 2 Sales Conversion Achieve monthly counselling and sales targets Follow up with leads and convert inquiries into bookings and registrations Maintain a high conversion ratio through professional counselling and rapport-building Promote ongoing offers packages and membership plans 3 Patient Experience Management Coordinate with doctors therapists and front desk for smooth patient flow Ensure high standards of hospitality and patient satisfaction Address queries and concerns promptly and professionally Ensure proper consent forms are signed before procedures 4 Documentation Reporting Update CRM records with patient details consultations and follow-ups Maintain accurate logs of conversions revenue and daily activity Submit counselling and sales reports to management 5 Clinic Coordination Assist in managing appointments and treatment room readiness Maintain strong communication with the medical team for smooth operations Support camps workshops open houses and promotional events 6 Professional Conduct Grooming Maintain excellent grooming body language and communication Follow clinic SOPs confidentiality and ethical standards Represent the brand with professionalism and positivity Job Type Full-time Pay 15 000 00 - 35 000 00 per month Advantages Flexible schedule Leave encashment Work from home Application Question s Total years of experience What is your current CTC What is your expected CTC Work Location In person

📌 Clinical Coordinator (New Delhi)
🏢 Cosmetica India Aademy
📍 New Delhi