DESCRIPTION The Hosted Execution HEX team is looking for a Contract DevOps Engineer to join and deliver strategic goals for Amazon Global Infrastructure Runtime for Developers GRID systems This is a great opportunity to join our mission to manage build tech solutions that empower our customers You will be responsible for customer support migrations troubleshooting maintenance customer engagement and identifying opportunities for automation to improve the developer productivity If you feel excited by the challenge of setting the course for large company wide initiatives supporting and managing customer facing products across amazon this may be the next big career move for you The ideal candidate must be detail oriented have good verbal and written communication skills organizational skills able to juggle multiple tasks at once able to work independently and maintain professionalism under pressure You must be able to identify problems before they happen and implement solutions that detect and prevent outages You must be able to accurately prioritize projects make sound judgments work to improve the customer experience and get the right things done And lastly you must be customer-focused with creative problem-solving skills and have experience supporting technology teams BASIC QUALIFICATIONS 2 years of software development or 2 years of technical support experience Experience scripting in contemporary program languages Experience troubleshooting and debugging technical systems PREFERRED QUALIFICATIONS Knowledge of web services distributed systems and web application development Experience troubleshooting maintaining hardware software RAID Experience with REST web services XML JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https amazon jobs content en how-we-hire accommodations for more information If the country region you re applying in isn t listed please contact your Recruiting Partner