JOB DESCRIPTION Tele-Calling Sales Marketing JOB BRIEF 1 Job Title - Tele calling Marketing 2 Department - Marketing Sales Back-office 3 Hierarchy Level - Management 4 Gender Preference - Female 5 Age Preference - 22 years above 6 Pay Structure - 12000 above 7 Reporting to - Director 8 Language Preference - Hindi English Verbal Written 9 Timings - 10 Am to 6 Pm 10 Location - C-53 Foundry Nagar Hathras Road Agra JOB BRIEF Telecalling job involves making and receiving calls to customers to promote products generate leads and provide support Key responsibilities include making outbound calls to sell handling inbound inquiries and complaints and maintaining a customer database Success in this role requires strong communication persuasion and organizational skills PRIMARY RESPONSIBILITY Outbound calling Make calls to potential customers to introduce products or services generate interest and persuade them to make a purchase or schedule an appointment Inbound call handling Receive and manage incoming calls from customers to address their questions complaints and concerns Lead generation Identify and qualify potential sales leads from phone calls social media whatsapp and follow up with them as needed Customer data management Record and maintain accurate customer information and details of interactions in a database Sales and targets Achieve daily and monthly sales and call targets set by the company Customer support Provide information and solutions to customers ensuring their satisfaction with the company s products or services Required skills and qualifications o Communication Excellent verbal and interpersonal communication skills are essential for engaging with customers in Hindi English o Persuasion The ability to persuade customers and handle objections effectively is crucial for driving sales o Computer proficiency Familiarity with basic computer skills - Microsoft Excel Word PowerPoint and Customer Relationship Management CRM software Email Etc o Organizational skills Solid organizational and time management abilities are needed to handle multiple tasks and maintain records o Customer service mindset Patience Soft spoken and a strong focus on customer satisfaction are vital for resolving issues and building relationships o Education A graduation diploma or equivalent is the minimum educational requirement o Stress tolerance The ability to work under pressure and handle difficult or stressful situations calmly is beneficial EXPERIENCE Minimum Experience - 2 years in Tele Calling sales BEHAVIROUAL TECHNICAL SKILLS 1 Soft Spoken Fluent in English Hindi speaking Writing 2 Ability to convince build strong Professional Relation with the customer Contact details JAI PUSHPA INDUSTRIES C-53 Foundry Nagar Hathras Road Agra Whatsapp - 91 (phone hidden) Job Type Full-time Pay 12 000 00 - 14 000 00 per month Work Location In person