Teamwork makes the stream work Roku is changing how the world watches TV Roku is the 1 TV streaming platform in the U S Canada and Mexico and we ve set our sights on powering every television in the world Roku pioneered streaming to the TV Our mission is to be the TV streaming platform that connects the entire TV ecosystem We connect consumers to the content they love enable content publishers to build and monetize large audiences and provide advertisers unique capabilities to engage consumers From your first day at Roku you ll make a valuable - and valued - contribution We re a fast-growing public company where no one is a bystander We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines About the team Roku s Enterprise Engineering team is responsible for developing the technology platforms on which we run our company while ensuring scalability to meet our rapid employee and business growth About the role As a Systems Engineer for Roku s Productivity Apps team you will manage and administer productivity collaboration tools at Roku with the goal of increasing our efficiency and productivity and building scalable systems This role is responsible for all aspects of Productivity Apps infrastructure development and operations including SaaS applications roadmap and governance If you are a self-starting techie who enjoys analyzing business needs evaluating tools and technologies building and rolling out processes and systems and providing support for these same tools this is the perfect role for you What you ll be doing Working knowledge and administration experience with communication and collaboration tools e g Office 365 Jira Confluence customer service and ticketing tools e g Atlassian Suite Messaging and Teleconferencing systems e g Slack Zoom Teams SaaS applications e g Asana Airtable Experience in progressive responsibilities for testing deploying and supporting a variety of SaaS business applications Proven track record of rolling out and operating change management and user customer facing support processes Worked and managed projects with implementation partners and third-party vendors Collaborated with cross-functional teams across the business including Security Compliance Product Engineering etc Acquired a BS in Computer Science Information Systems or another related technical field 7 years of hands-on experience in IT Passion for productivity apps We re excited if you have Evaluate recommend and drive the implementation and rollout of technology and tools based on our defined roadmap Maintain a variety of Productivity tools solutions for storage and collaboration project management issue tracking etc Working in conjunction with internal teams ensure compliance with all applicable security standards including preparing all required compliance documentation for IT-related audits security assessments and vulnerability remediation Develop track and report on operational SLA s and metrics Monitor IT system operations manage and resolve incidents according to defined SLA s Develop and maintain strong relationships with service providers and vendors to manage third-party systems and services Provide input to IT budget and optimize expenses Lead the efforts across the company to standardize harmonize and automate business processes and tools to increase efficiency and productivity LI-AK1 Advantages Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families Our comprehensive benefits include global access to mental health and financial wellness support and resources Local benefits include statutory and voluntary benefits which may include healthcare medical dental and vision life accident disability commuter and retirement options 401 k pension Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs It s important to note that not every benefit is available in all locations or for every role For details specific to your location please consult with your recruiter The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company s success rather than their own We try to surround ourselves with people who are great at their jobs who are easy to work with and who keep their egos in check We appreciate a sense of humor We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams We re independent thinkers with big ideas who act boldly move fast and accomplish extraordinary things through collaboration and trust In short at Roku you ll be part of a company that s changing how the world watches TV We have a unique culture that we are proud of We think of ourselves primarily as problem-solvers which itself is a two-part idea We come up with the solution but the solution isn t real until it is built and delivered to the customer That penchant for action gives us a pragmatic approach to innovation one that has served us well since 2002 To learn more about Roku our global footprint and how we ve grown visit https www weareroku com factsheet By providing your information you acknowledge that you want Roku to contact you about job roles that you have read Roku s Applicant Privacy Notice and understand that Roku will use your information as described in that notice If you do not wish to receive any communications from Roku regarding this role or similar roles in the future you may unsubscribe here at any time

📌 Senior Systems Engineer (Karnataka)
🏢 Roku
📍 Karnataka