Job Overview The Service Coordinator is responsible for handling service calls and ensuring smooth coordination between customers service technicians and suppliers The role involves scheduling service visits tracking work status coordinating spare part dispatches and ensuring timely closure of service calls Key Responsibilities Receive service calls and register complaints from customers Assign service calls to technicians and plan their daily schedules Coordinate with technicians for site visits job updates and closures Follow up on open service calls to ensure timely resolution Coordinate with suppliers for spare parts and dispatches Track dispatch status and ensure correct material reaches on time Update customers regularly on service status Maintain service records reports and basic documentation Support the service team with day-to-day coordination activities Skills Requirements Good communication and coordination skills Basic knowledge of computers Excel email service systems Ability to handle multiple tasks and follow-ups Organized and detail oriented Customer focused attitude Prior experience in service coordination or customer support is preferred Job Type Full-time Pay 15 000 00 - 18 000 00 per month Perks Leave encashment Education Bachelor s Required Experience Operations 2 years Preferred total work 2 years Preferred Business Development Occupations 1 year Preferred Work Location In person

📌 Service Co-ordinator (Assam)
🏢 Ambika Sales
📍 Assam