Job Opening Customer Service Executive Only F2F Walk-In Interviews Company Dorby Laminate Location Vashi Navi Mumbai Working Days Monday to Saturday Working Hours 10 00 AM to 6 00 PM Company Overview Dorby is a reputed brand in the building materials industry specializing in premium laminates With a robust presence in the market we cater to the evolving needs of architects interior designers contractors and carpenters Our head office is located in Vashi Navi Mumbai We are currently seeking a dedicated Customer Service Executive who can thrive in a dynamic fast-paced environment Role Overview As a Customer Service Executive you will play a vital role in introducing our laminate products to prospective clients including architects carpenters and contractors You will handle client coordination lead conversions product presentations and basic administrative support This role demands excellent communication skills a proactive attitude and attention to detail Key Responsibilities Make outbound calls to architects carpenters and prospective clients to introduce Dorby s product range Present new catalogues and product collections and understand customer needs Follow up on lead sheets provided by the sales team and ensure timely communication Convert potential leads into active clients and maintain conversion records Handle incoming inquiries and explain product features confidently Maintain accurate records of customer interactions and lead status Provide data entry and general administrative support to the sales and marketing teams Ensure client satisfaction through skilled and prompt follow-ups Report daily progress and support sales growth objectives Qualifications and Skills 0-4 years of experience in tele calling customer service or client coordination roles Fluency in Hindi mandatory and English other regional languages will be an advantage Proficiency in MS Office especially Excel and basic data management tools Strong interpersonal skills and a pleasant confident telephone manner High attention to detail with the ability to multitask and work under pressure Candidates must be from Vashi or nearby areas in Navi Mumbai Relocation will not be considered Walk-In Interview Details Only F2F walk-in Interview Time 11 00 AM - 4 00 PM Location Ambience Court Floor No 603 Near RTO Office Sector 19 Vashi Navi Mumbai Working Days Monday to Saturday Working Hours 10 00 AM to 6 00 PM Important Note Strictly only candidates who can attend a Face-to-Face How to Apply Interested candidates can send their resumes to hr pegasuspanel in Job Type Full-time Pay 15 000 00 - 20 000 00 per month Benefits Provident Fund Language English Preferred Hindi Preferred Work Location In person

📌 Customer Service Executive (Maharashtra)
🏢 Pegasus Panels
📍 Maharashtra