Provides functional leadership to global devops teams that manage data at rest platforms such as SQL Server Amazon RDS Oracle and UDB Partners closely with a peer in the US that leads data in motion platform teams e g ETL data integration to offer complete data solutions to the enterprise Provides people leadership to India-based resources on both platform teams Key Responsibilities Drive consistency and excellence across the global enterprise data and analytics product portfolio in both India and the US Guide teams in building an environment focused on four key goals 1 product engineering 2 operational transparency 3 improving ITSM efficiency and 4 minimizing downtime through proactive risk mitigation Assess changes in the technology landscape develop product roadmaps and manage execution to deliver on the roadmap Work closely with application development CDO business partners infrastructure teams and vendor partners in delivering the highest quality products and operational service Assist customers with onboarding to and effective use of the platforms Handle platform operations incident changes problems and represent platform health and status on operations and ready-for-business calls Communicate issue context and status clearly demonstrating strong technical understanding Promote confidence in the team s ability to proactively maintain stable and reliable products People management including goal setting performance evaluation career development and coaching Key Qualifications Strong written and verbal communication skills Detail oriented Ability to recognize business impacts and respond or escalate as appropriate Ability to take initiative and remain team player act proactively and think creatively Ability to work and guide the team on using established procedures Communications skills with flexibility to speak at various levels of technical depth depending on the audience 3-5 years of experience with developing and operating database platforms including MSSQL Oracle or DB2 UDB 3-5 years of experience in managing troubleshooting complex issues across all infrastructure teams leading setting direction managing mitigating and resolving incidents and problems 3-5 years of experience in operating under ITSM framework - Change Incident Problem Event management ServiceNow or other 3-5 years of experience of running DevOps teams Preferred Qualifications Microsoft productivity tools including PowerBI IT Automation - Understand the operating principles and have the ability to guide the team Familiarity with HA patterns disaster recovery and performance tuning Familiarity with ETL Informatica tools Data movement MQ ACE Sterling MFT Data Power etc Cloud Engineering - AWS Foundations SRE Service Reliability Engineering principles and use About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years We are a U S based financial planning company headquartered in Minneapolis with a global presence The firm s focus areas include Asset Management and Advice Retirement Planning and Insurance Protection Be part of an inclusive collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing excellent work You ll also have plenty of opportunities to make your mark at the office and a difference in your community So if you re talented driven and want to work for a strong ethical company that cares take the next step and create a career at Ameriprise India LLP Ameriprise India LLP is an equal opportunity employer We consider all qualified applicants without regard to race color religion sex genetic information age sexual orientation gender identity disability veteran status marital status family status or any other basis prohibited by law Full-Time Part-Time Full timeTimings 2 00p-10 30p India Business Unit AWMPO AWMP S President s OfficeJob Family Group Technology