We are seeking an experienced Dell Laptop Service Technician to join our Palarivattom branch The candidate will be responsible for diagnosing repairing and maintaining Dell laptops including handling out-of-warranty service requests The role requires strong technical expertise quick problem-solving skills and a customer-focused approach to deliver reliable and efficient service Key Responsibilities Diagnose and repair Dell laptops hardware and software issues Handle both warranty and out-of-warranty service cases Perform hardware replacements upgrades and system configuration as per Dell standards Provide technical support directly to customers through in-person phone and email communication Document service activities including diagnostics repairs and parts usage Conduct preventive maintenance and ensure laptops meet performance standards Coordinate with Dell for warranty-related cases and parts procurement Manage spare parts inventory required for laptop service operations Ensure timely resolution of customer complaints with a focus on customer satisfaction Stay updated with Dell service processes tools and latest laptop technologies Requirements Diploma Degree in Electronics Computer Hardware or related field Minimum 2-3 years of experience in Laptop Servicing Strong knowledge of laptop hardware diagnostics component-level repairs and troubleshooting Ability to handle out-of-warranty repairs independently Good communication and customer-handling skills Job Types Full time Permanent Pay 15 000 00 - 18 000 00 per month Work Location In person

📌 Laptop Service Technician (Kerala)
🏢 Norona Tech
📍 Kerala